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Discussion Starter #1
I everyone, trying to find the answers online but feel like getting the run around with things - aka can't find the answer.

My dad has my old Dual 2.3 GHz PowerPC G5 which is running Tiger (10.4.11) he got a Xerox Phaser 6500 DN last month and it was working just fine on this computer up until his comp had a crash a few weeks ago, and since then its stopped working. I've resintalled the drivers and its not helped, rebooted the comp, tried several different cords/cables I've been to the xerox site and gotten the older drivers from there and still nothing is working.

My dad is getting a little ticked as good money was paid for the lazer to start with, it works just fine on any of my comps (MacPro and Macbook Pro running Mavrick) and my mates windows comps (Alienware laptop n Cyberpower PC - running Windows 8), we have no issues with the printer its just my dad who can't get it to work anymore on this comp.

Any ideas and or suggestions as to what I might be able to do to get it working again, short of reinstalling everything from scratch on the comp and hoping it will work (I'm not sure I can upgrade the comp to a higher OS, not looked into that as yet since it is a PowerPC don't think anything higher then Tiger will run on it, though maybe leopard or snow might not sure or even if that would help matters since the programs on it will not run on snow or leopard - such as photoshop 6 [NOT CS6]).


Thanks and take care everyone!
Nyx
 

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What is happening? Are you sending it to the printer and it pauses the que not leaving for the xerox? Is it going to the xerox but then just seems to disappear? Did you check the printer to see if it was paused on your dads mac?
 

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Have you reset the print system?

Mac OS X: How to reset the printing system

Resetting the printing system in Mac OS X v10.4.x
To use the Reset Printing System function in Mac OS X v10.4.x, follow these steps:

Choose System Preferences from the Apple menu.
Choose Print & Fax from the View menu.
Hold down the Option key while clicking the "+" (Add printer) button.

As an alternative, you can choose Reset Printing System… from the Printer Setup Utility menu while in Printer Setup Utility (which open when the "+" button is clicked).
 

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Discussion Starter #5
What is happening? Are you sending it to the printer and it pauses the que not leaving for the xerox? Is it going to the xerox but then just seems to disappear? Did you check the printer to see if it was paused on your dads mac?
It brings up a screen that says "Error While Printing" and the OK button
 
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