[GodesseCollle]

I've had my IPhone 3GS for a week now, my visual voicemail refuses to save my settings. I have walked through the process of setting up my visual voicemail at least 5 times now. I can still receive voicemail, and listen to my messages, but I have to set up my visual voicemail everytime I try to acces it. Rogers tech support tells me that it's a known issue with Software version 4 and that there will be a fix in september, but I've been researching online and it appears that customers have been having issues with the Visual Voicemail on this phone since the beginning, I don't trust there will be a "fix" in September. Now, my husband has an IPhone 3G, is running software version 4 and his visual voicemail is working. Tech support is not able to help me, does anyone have any suggestions as to how I can fix this? Or, if there are any supporting articles online that I have not run across that validate there will be a fix in september?

 

[Peter.Gogolak]

Are you on 4.0.1?

If not, you should upgrade to 4.0.1.

 

[magrat22]

Are you on 4.0.1?

If not, you should upgrade to 4.0.1.

I have 4.0.1. and it happens to me too.

 

[magrat22]

Apple - Support - Discussions - Visual Voicemail not saving ...

 

[staples57]

I had the same problem. Rogers tech support resolved it in 5 minutes. Most impressed, considering their previous track record. In short, they walked me through resetting the network setting, then a hard reboot of the phone and finally a phone reset.

Call Rogers and get them to go through the steps. Apparently it a known issue and there's a known fix.

Hope this helps!

 

[tuesdaythefifth]

resetting the network setting, then a hard reboot of the phone and finally a phone reset.

Did not work .. Still asks me to set up a new password and greeting every single day

 

[staples57]

Did not work .. Still asks me to set up a new password and greeting every single day

Call Rogers Tech Support... They can walk you through the entire process.
I had the same issue and they resolved it.

Cheers!

 

[tuesdaythefifth]

did a "restore" in iTunes and set it up as a new phone (not from Backup) and it works so far

 

[yollim]

Holy crap! I just finally Googled visual voicemail because I just instinctively assumed it was leaving a VIDEO recording from our most awesome iPhone4's HD video cam..... LMFFAO!!!

:lmao: