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Help needed....Can't send email
Long-term Mac user, fresh from dialup and more recently satellite. Now a new subscriber to Bell Sympatico as of one week.

Sympatico DSL worked fine until yesterday. But today, I can receive but not send email with Eudora. The message is:

I said RSET
And then theSMTP server said 5305.7.0
Must issue a STARTTLS command first.

Can anyone help?

OS10.4 Eudora 6.2

Several calls to Bell Sympatico have been unhelpful.
 

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Help needed....Can't send email
Long-term Mac user, fresh from dialup and more recently satellite. Now a new subscriber to Bell Sympatico as of one week.

Sympatico DSL worked fine until yesterday. But today, I can receive but not send email with Eudora. The message is:

I said RSET
And then theSMTP server said 5305.7.0
Must issue a STARTTLS command first.

Can anyone help?

OS10.4 Eudora 6.2

Several calls to Bell Sympatico have been unhelpful.
Hi!!! Welcome to ehMac! I recommend that you try logging into your Sympatico account through Hotmail, as technically Sympatico is MSN.

If it works then the issue may either be with Sympaticos POP servers or there is a settings issue on your side. Like for example you did not select SSL, or you are not using authentication. OS X Mail automatically detects the correct settings for most email accounts, Sympatico being one of them. :)

I have recently switched to OS X Mail from Entourage because I have signed up for .Mac and have canceled my AOL email service. I will definitely not look back! Mail is a fantastic program!
 

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Forgive my ignorance but what has .mac got to do with Entourage?
Haha thats not ignorance! You're asking a perfectly good question. When I started using .Mac I decided to try Mail instead of Entourage and so far I must say the experience has been MUCH better. Everything with .Mac and OS X is so nicely integrated with Mail its fantastic! I did do allot of praising for Entourage when I previously used AOL, mainly because Mail was doing funny things when viewing emails with AOL, but since using .Mac and Mail I have had no problems with Mail since. The interface and functionality really has something left to be desired!
 

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Eudora Manual references

I said RSET
And then theSMTP server said 5305.7.0
Must issue a STARTTLS command first.

Can anyone help?

OS10.4 Eudora 6.2

Several calls to Bell Sympatico have been unhelpful.
Go to the Eudora site at
Results for 'STARTTLS'

This will get you to a download page for the Eudora manual(large pdf)

In this manual there are to references to STARTTLS:

Page 28-29
Page 383

this appears to be an issue with the way you have SSL set up in your settings.

HTH

Dave McQueen
 
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