let me add my vote.
the apple online store is complete trash. i'm never buying anything from apple online again, if not entirely, from apple.
i'm so disgusted at their service. did you know, that if you're an ADC, ordering a machine, you'd have to put your order through APPLE DIRECT, then, be forwarded to ADC? that's already the smooth part.. say, you have problems with the machine, you'd have to speak with technical support, then be bumped over to ADC for a reference number, then be bumped back to technical support. say... you want a refund, or an exchange, you'd have to deal with apple direct, then sales support, then ADC who gives you the RMA, then back to sales support for the shipping tags.
it takes 2 days to go over all the departments in the company, then 7 days to ship you a box, then 7 days for them to receive your box, and another month for your credit card to be credited - although, it takes less than 10 hours for them to take money OFF your account.
i would never buy from store.apple.com again.