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Discussion Starter · #1 ·
I have a Macbook still under warranty that has a problem today. The keyboard and touchpad are no longer responsive. The usb mouse I keep plugged in works okay, but there's no change when I unplug the mouse or restart.
 

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Premium Member
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1,914 Posts
Discussion Starter · #2 ·
Never mind

Tekserve responded with a solution that worked, so I thought I'd post it here:

Check that the num-lock key hasn't been selected.
Also check that Universal Access hasn't been selected in Apple menu ->
System Preferences -> Universal Access.

if neither are the case:

1. If the computer is on, turn it off.
2. Disconnect the AC Adapter and remove the computer's battery.
3. Press and hold down the power button for 5 seconds and then release the
button.
4. Reconnect the battery and AC Adapter.
5. Press the Power button to restart the computer.
 
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