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Discussion Starter · #1 ·
I know im probably going to get a lot of crap for this but , Macbook quality control is just not there.

Bought on November 8th

Poweradaptor fails November 12th

Macbook LOGIC board is replaced Janury 17th

Macbook Screen inverter replaced Feburaryish

Now , finally it has died.

I fired up my Macbook in class to check my email.....lo and behold screen is broken .....FROM THE INSIDE

Not a SINGLE mark on the outside , not a crack , NADA. I take it in to the Genius Bar , very nice Genius attended to be and gave me the bad news that , since the screen is broken its not their problem

THING IS , NEVER DROPPED IT. I keep it in an Incase neoprene sleeve ( Dont buy one they obv dont work) . According to the Genius's best guess , a book in my bag exerted pressure through the casing and put pressure on the screen through the plastic outside.

I somewhat believe him , but doesn't that say something about quality , THROUGH A SLEEVE . CLOSED it still was able to damage the screen without causing any damage to the outside

C'mon

Now , im going to buy another Apple laptop. Not because i neccesarily love the made in Tiawan love and attention they recieve . but because the software JUST WORKS . Now I dont care if it looked like a craptastic Toshiba if I can carry it in a sleeve , inside a bag without it breaking.

Lastly....apparantly the logic board is broken too....wth . The genius's was just as puzzled as I was.

A computer totally destroyed.....without a single mark on the outside.... the Mac's Cynide gas is a 300page textbook?
 

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Discussion Starter · #5 ·
Okay, so you're done with the Apple store. Now phone Apple Canada.
Been their done that ( roughly 20 minutes wait not bad)

Service drone and service drones superivisor basically told me that broken screens regardless of exterior damage or not were not their problem and could only be broken by force....what extent of force though

I was also at one point offered trouble shooting tips for some stupid fee

Argh "tears hair out"
 

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Discussion Starter · #7 ·
Also , I was considering buying a refurb or used base Macbook and using my ram.


Would the 1.83 be a big difference to the 2.0
 

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I know im probably going to get a lot of crap for this but, Macbook quality control is just not there.
Can I start? ;) The vast majority of MacBooks sold are perfect or close to it. In any industry there will be lemons, be it mp3 players or computers or automobiles. Yours was probably built on a Friday afternoon.

That said, sorry to hear about your trouble. Lemons are no fun! I would suggest a good padded case for your next laptop, though: they're a big investment, and they really deserve the best care taken in their transportation.
 

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Screen cracks are never covered by warranty. It's categorized as user abuse. Screens don't crack on there own. I've heard all the excuses "too much pressure in the case", "it just happened", "I didn't do anything".

Well, something happened. You left it in the car, and the sun was beating down on it, or it was a frigid night. Your roommate put his case of beer on it. Your dad kicked your backpack. If you know you didn't cause it to crack, look at the people around you.
 

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Discussion Starter · #10 ·
Screen cracks are never covered by warranty. It's categorized as user abuse. Screens don't crack on there own. I've heard all the excuses "too much pressure in the case", "it just happened", "I didn't do anything".

Well, something happened. You left it in the car, and the sun was beating down on it, or it was a frigid night. Your roommate put his case of beer on it. Your dad kicked your backpack. If you know you didn't cause it to crack, look at the people around you.
No no , Im not saying I am without fault or it was an act of God.

Im saying that the amount of force required to crack it didn't warrant the damage sustained. Granted it could of been someone else in the house but they know how precious my laptop is to me and that i store it in my bag , meh.

Anyways

How much do you think my

Ram 1gb (apples)

Poweradaptor

Battery ( 6months old)

MightyMouse BT 2months old ?

Will be worth
 

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LCD panels are fragile, in all products that use them, not just the MacBook, so you really can't complain about Apple's "quality control." The display rear housing will not easily leave permanent dents in its shell, meaning plenty of LCD-shattering force could have been applied at one point without leaving exterior damage. Only the aluminum-based Mac portables are easily dented in -- plastic, not so much.
 

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Single stick of 1GB RAM?
 

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This is not a warranty issue, this is an insurance issue. I think cracked screens don't cost that much to replace anyway.
 

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This is not a warranty issue, this is an insurance issue. I think cracked screens don't cost that much to replace anyway.
Aren't you misinformed... ;)

If by, "not that much," you mean anywhere over $500 minimum, then yes, they're 'cheap' to replace out of warranty. :D
 

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Only $500? I thought it's $1000 lol cheaper than a new MacBook at least. I saw $400-600 USD.

Basically you have a MacMini now with a battery in it if you connect it to an external monitor.
 

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Discussion Starter · #18 ·
Only $500? I thought it's $1000 lol cheaper than a new MacBook at least. I saw $400-600 USD.

Basically you have a MacMini now with a battery in it if you connect it to an external monitor.
1100$ with labour at the apple store
 

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Discussion Starter · #19 ·
LCD panels are fragile, in all products that use them, not just the MacBook, so you really can't complain about Apple's "quality control." The display rear housing will not easily leave permanent dents in its shell, meaning plenty of LCD-shattering force could have been applied at one point without leaving exterior damage. Only the aluminum-based Mac portables are easily dented in -- plastic, not so much.
The thing is , the display didn't shatter. Its completely intact except for a pressure mark and liquid floating around
 

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Discussion Starter · #20 ·
Sorry for the repeat post

But im really looking for something to calm my nerves


How much do you think my

Ram 1gb (apples) 2x512

Poweradaptor

Battery ( 6months old)

MightyMouse BT 2months old ?

Will be worth
 
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