Furtureshop??? I dropped by the Halifax Furtureshop yesterday (looking at lcds) & casually asked the salesperson about the Imac. His reply: "You don't want an Imac; nobody wants Macs---we hardly sell any at all"! Now that is what I call salesmanship. If Furureshop wishes to sell any Macs (or if Apple wants to really expand their retail sales through that outlet) someone had better change the sales procedure AND attitudes of the kids that they hire.
Well there was rumours that Apple was going to train salespeople to work in Future Shop locations. They did that at CompUSA locations in the States and are doing pilot program at select Best Buy locations in the US right now.
Remember, Best Buy now owns Future Shop. Hopefully this means that Future Shop will have Apple employees on staff to sell Apple product, instead of people who do not appreciate what a Mac can do.
Who in the hell goes to Futureshop to buy a Mac? Honestly...
If you want to buy a Mac and get some information about the machines.. drop in on a local reseller. Information is free you know.. and usually we don't mind talking over things with you instead of just the "you wanna buy huh?"
Futureshop can stick with PCs.. well.. if you want to call them that...
I think that having Apple employees working at Future Shop can oly be positive. If Future Shop was just going to carry Macs that's one thing, but if it will be Apple reps selling Macs in Future Shop that's a different story.
Personally I would rather buy from a reseller, but if I was a guy who bought his last 3 PC's from Future Shop and I wanted to buy a Mac I'd probably buy from a place I knew already (and maybe even have a credit card for).
I'll say again, if it's Apple employees who are trained by Apple who are selling in Future Shop I can only see that as a positive. Even if just to inform people who have Apple machines in the back of their mind.
All the Futureshops I have gone into don't even have their Macs doing something. Often times, they are even turned off. I usually get the Mac playing iTunes, if there are any music files on the computer. Or, I might turn on Ottomatic or chess, or something. If there's a DVD in the drive, I'll get it playing in the corner and have iCal and Works up on the screen all at once. All the PCs are usually doing something, however. Maybe some of the Futureshop employees can't even turn on a Mac?
At least at all of the London Drugs stores I've been into the Macs are up and running.
A good salesperson should know the positives and negatives of purchasing a certain product rather than simply telling someone they don't want one. Or, that was my understanding when I was in sales.
Besides, indie Mac dealers don't always give the best service anyway. I remember in 1999 after I spent almost $4500 on a G4 system I went back to that dealer a few weeks later and asked to look at a DVD-RAM drive. The salesperson (who wasn't the same guy who sold me my G4) replied, and I quote "oh, you won't be buying THAT. It's $1200".
He was right, and I never bought from that dealer again.
FS has a horrible rep, but the good news is that their is a wonderful exception at daycus maximus's store. As for the FS stores I've been to in Calgary, well um... suck (to put it lightly). I hate shopping there, I much rather open up IE and buy from their web store if I can't get it from London Drugs.
Speaking of London Drugs, I just noticed today that their site has had an overhaul and now has a pretty complete catalog of what they carry. You can't buy online but it might be useful to check their prices.
I would not recommend getting the Mac @ FS - esp since most of the cats will be indifferent about the sale - so likely will work on getting you a PC - and they won't want to spend the time selling you the Mac like they need to. I do frequent FS simply because I mostly know what I want to get and they may have a decent price - only some peripherals are bought @ FS. Nothing that they can TRY to pull wool over the eyes with - expect Daycus of course.