Here's the scenario. I wiped my Maxtor drive to return for replacement. I was always booting off my IBM drive, and running all my apps off the Maxtor. I backed every conceivable file before initializing the Maxtor. After zeroing all data (6 hrs), I rebooted and found that all my emails in Outlook Express from the previous 3 months were gone, as well as Netscape 7.0 bookmarks. Obviously, using OS 9.2.1, you know that these are found in the Documents folder (Microsoft User Data and Mozilla folders). I thought that these files wre only found in the Documents folder on the drive from which you boot. Was I backing up the wrong folder? Were my critical files stored on the Maxtor drive's Documents folder?