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I had to use Applecare twice in my long line of Macintoshs.

First, a processor died in my dual processor Mac (1GHz - first version). Seems there was a bad batch 'o processors.

3 days down time. Used my Powerbook in the meantime.

Second, the battery in my iPod wasn't lasting as long as it should. 1 day to get the box to ship the iPod back, 1 day at Apple Canada to verify the problem, 2 days to get a brand new iPod from Cupertino.

That's it.

I've enjoyed excellent service and uptime from my Apple products.

John
 
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