I thought Tiger Direct was online only as well. I stopped buying from them as every time I did for business, I would get a call from someone saying they would be looking after my business account. I got the whole spiel on how they can help me and sometimes get better prices. This was great, except the the job position seemed to constantly changing personal every 4 or 5 months and I would get a new call from a new rep looking after my account. I do not even buy that much, I had purchased 3 items in a 6 month period. I look at Canada Computers first and hope they have it at a local store so I can just walk in and pick it up.