[ryank]

I took my phone into the wireless wave where I bought it, they agreed the cracks weren't my fault and said I had to phone rogers and they'd overnight me a new one.
Not that easy, after being on hold for an hour then getting my call dropped and calling back the rogers rep told me I had to now call apple. He said if they replace my phone and ship the cracked one into apple, and apple says it was user caused damage then rogers has to pay for my replacement, which of course won't fly if the phone is still working. I'm supposed to call apple, tell them about the cracks and if they approve a replacement, they give me a reference number and I'm supposed to call rogers back and give them that reference number so they verify the approval by apple and ship me a phone.

I wished we lived in some crazy world where the store could just replace the defective back plate with a new one and I could be on my way.

I ran into the same problem. Sort of. As mentioned above, Rogers shipped me the wrong iPhone model. Unlike any other phone they sell, where they ship you a replacement and you ship them back the phone for return, Rogers will not ship an iPhone replacement without first getting back the original phone. Kind of a pain if you ask me.

It only took me about 72 minutes to finally process the return. Now I'll just cross my fingers and hope they ship the right iPhone!

 

[zlinger]

Similar cracks are also occurring in the icesheets up in the arctic. So I conclude that the cracks we are seeing are a result of temperature differentials and extreme environments. More proof that climate change exists.

 

[spitfire1945]

These white iPhones are not cracking.... they are hatching!

 

[bytemonger]

Well I hope that mine hatches a new iPhone as my white on is cracking as I type.

Just noticed mine this morning and I have not dropped it. Very small crack just around the corner towards the headphone jack.

 

[kloan]

Seems to be cracking in the same places.
So far mine hasn't cracked.

 

[zlinger]

What kind of plastic are they using over there in China? I bet is it made out of recycled plastic from rejected toys.

 

[kloan]

From the recalled toys with lead paint in em...

 

[theapprentice2062]

:-(

 

[sumon]

not cracked

I dont think thats a crack. I think it the mold that was used it looks like they may have screwed up.

 

[ruffdeezy]

I was able to get a replacement yesterday. Had to take my Macbook in for an issue it was having and just brought up the fact that my iPhone had a crack. I had called in twice and took it to the genius bar once with no luck but I got lucky this time.

 

[spiffychristian]

i have 7 cracks at the top of my white iphone.

they are all 5mm or under, and not that bad but they still shouldn't be there on a $400 piece of equipment, especially after only having it for 3 days and having a case on it ever since.

i'm going to the apple store next weekend.

 

[MrNeoStylez]

yeah thats a good point.. what about the winter.. Cold outside to hot inside..

 

[ryank]

yeah thats a good point.. what about the winter.. Cold outside to hot inside..

That makes no sense. If I'm wearing sunglasses in January and am outside in the freezing weather, do the sunglasses crack when I go inside? No, because the temperatures are not extreme.

Please describe a situation where you'd go from freezing temperatures to blazing hot in a matter of a few seconds and then we can all avoid using our iPhones at that critical juncture!

 

[spiffychristian]

That makes no sense. If I'm wearing sunglasses in January and am outside in the freezing weather, do the sunglasses crack when I go inside? No, because the temperatures are not extreme.

Please describe a situation where you'd go from freezing temperatures to blazing hot in a matter of a few seconds and then we can all avoid using our iPhones at that critical juncture!

i think what he was getting at if the iphone plastic can't hold up to normal weather what would it be like in those conditions?

most people don't have hairline crack problems with their sunglasses.

 

[kloan]

It has nothing to do with the weather. It's a defect in the plastic.

 

[JumboJones]

Must be the same cheap crap they use on the macbooks, everyone I know has cracks by the palm rest. What would they expect making the plastic in some areas so thin. Luckily my iphone is fine, but I have a black one.

 

[spiffychristian]

i know it has nothing to do with the weather he was just using it as an example-joke type thing.

 

[sonicblaze]

Hi there!

I was just wondering if there was a final concensus. In Canada, hairline cracks that have developed on white iphones are a known issue - or no? I know in the states, if you have this problem and your phone is in it's one year warranty you can walk into an apple store and have it replaced on the spot. Is the same true for Canada? I couldn't find a firm answer in this or any other thread!

D.