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Premium Member
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Discussion Starter · #1 ·
I am on a 12" G4 Powerbook using Eudora 6.1.

I can send mail but when I go to receive mail, I cannot authenticate.

I have another machine on the same account and it can send and receive. I have set up Apple Mail on the problem machine and it will both send and receive.

I have tried uninstalling and then installing Eudora, but get the same result.

I looked for files in:
Applications
Library - Application Support
Library - Preferences
Lib (no files I could see there)

What am I missing to get a clean install here?

Side Issue ( I think) : I have tried to make this post using Safari for two days and it won't post. This is being done in Firefox (already tried iCab)
 

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Tritium Glow
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7,141 Posts
Have you tried creating a new account in Eudora?
Have you trashed Eudora's preferences?
Double checked ports configs?

From your discription, the problem sounds like it's in Eudora. Did you update it recently? I use MailSmith, so I can't help beyond the basic possibilities.
 

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Discussion Starter · #3 ·
Steps taken so far

Have you tried creating a new account in Eudora?
Have you trashed Eudora's preferences?
Double checked ports configs?

From your discription, the problem sounds like it's in Eudora. Did you update it recently? I use MailSmith, so I can't help beyond the basic possibilities.
I think you are right.

A hardware check using TechTool Delux shows everything in good order.

I sends and receives fine in Apple Mail - So that would tend to indicate that the background networking software is up and running.

I did not do any update prior to the crash.

I reinstalled Eudoa but prior to that I
1. chucked Preferences in Library
2. checked Lib - but could not see anything
3. checked application support in Library

I have an earlier edition of Eudora running on my PB 1400. When I reinstalled on this machine, I used the same settings that were working on it.

It still seems to be picking up whatever is causing it to fail authentification at the ISP.

Dave
 

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Premium Member
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17,845 Posts
Do you have an old password set in Keychain?
 

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Premium Member
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Discussion Starter · #6 ·
Ok - Found Keychain Access in Utilities.

Deleted pop3 and smtp keychains.

Used AppZapper to delete Eudora

Reinstalled Eudora and it installed with the settings all there - which indicates AppZapper is missing something.

Eudora still will not Authenticate when fetching mail.
 

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Premium Member
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Discussion Starter · #7 ·
Reprise - Happy Landing

The mystery has been solved. My ISP changed Email servers and the new one does not support all authorization schemes.

When I first contacted them, they blew me off. After I told them I had:

a.) reinstalled Eudora
b.) reinstalled system software
c.) installed the same program same version on another OSX machine

with the same result

AND

a.) was having no problems with Eudora on a Classic machine
b.) had no trouble with Apple Mail on an OS X machine

AND

Sent them the Eudora Log showing the failure

they took me seriously and had a good look.

The solution was within Eudora (as they did not want to change their settings) Eudora has a hidden set of preferences, similar to Mozilla. They are accessed differently. One finds the exact problem on the trouble shooting site and there will be a link that one can copy. One then pastes that link into a new Eudora message and clicks on it and the preference control opens up.

I know that many would say just go with another email client but Eudora does a few things that I cannot find any other client has.

1. When mail is delivered, it opens up indexes for any mail box with new mail

2. It only does it for mail on that delivery

This means that you do not have to mark things read to keep track of what is coming in. I find it incredibly efficent and useful.

Dave McQueen
 
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