eMac monitor: the following message was removed from Apple today relating to my bunk eMac monitor:
Debby, you must live in the United States?
In Canada I've complained, and complained, and complained...
I live in Thunder Bay, On. with no Apple service...Apple wants ME to make arrangements with a service center 8 hours away...wants me to SHIP IT...wants me to PAY for shipping both ways, etc.
No refund, no exchange for a new one, and no one is coming onsite for me.
Apple sold me a lemon, and this is how they help me.
I better go now and make some lemonade,
Alex.
I was responding to another's discussion post which read:
I was having problems with apple, and I have the applecare plan, but they were giving me the runaround until after 5 calls (3 me, and 2 my boyfriend), who convinced them that since I had such a new computer (2 months old), that I shouldn't have to be responsible for the cost of shipping/handling or having to go to the apple authorized dealer (over 90 miles away).....he's coming to my home to repair my computer. I have a freaky screen that distorts, and as I write this it is distorted. I have bans horizontally and my screen looks like someone has a magnet up to it warping it in.....so COMPLAIN, COMPLAIN...by the way, you are not the only case, just read the other discussion complaints with monitors distorting.
GOOD LUCK!
Debby, you must live in the United States?
In Canada I've complained, and complained, and complained...
I live in Thunder Bay, On. with no Apple service...Apple wants ME to make arrangements with a service center 8 hours away...wants me to SHIP IT...wants me to PAY for shipping both ways, etc.
No refund, no exchange for a new one, and no one is coming onsite for me.
Apple sold me a lemon, and this is how they help me.
I better go now and make some lemonade,
Alex.
I was responding to another's discussion post which read:
I was having problems with apple, and I have the applecare plan, but they were giving me the runaround until after 5 calls (3 me, and 2 my boyfriend), who convinced them that since I had such a new computer (2 months old), that I shouldn't have to be responsible for the cost of shipping/handling or having to go to the apple authorized dealer (over 90 miles away).....he's coming to my home to repair my computer. I have a freaky screen that distorts, and as I write this it is distorted. I have bans horizontally and my screen looks like someone has a magnet up to it warping it in.....so COMPLAIN, COMPLAIN...by the way, you are not the only case, just read the other discussion complaints with monitors distorting.
GOOD LUCK!