Canadian Mac Forums at ehMac banner

ehMac Payment Confusion - What's Going On?

2170 Views 29 Replies 13 Participants Last post by  SINC
I paid my ehMac membership September 3 and got this reply from PayPal:

From: [email protected]
Subject: Subscription Receipt for ehMac.ca Sponsoring Membership Subscription
Date: September 3, 2007 9:04:01 AM MDT (CA)
To:

Dear ,

You have successfully signed up for a subscription to ehMac.ca Sponsoring Membership Subscription using PayPal.

Your first subscription payment, for $26.50 CAD, has already been sent to ehMac.

Then this morning, I get this:

From:
Subject: Receipt for your subscription payment
Date: September 5, 2007 6:19:12 AM MDT (CA)
To:

Dear

This email confirms that you sent $36.50 CAD to ehMac as a subscription payment.

Date of payment: Sep 5, 2007

Now I don’t really care if it is $26.50 or $36.50, but if I had to pay both, I say whoa!

What’s going on Mr. Mayor?
See less See more
1 - 20 of 30 Posts
You might want to edit your message to take out your name & e-mail address (so it won't be grabbed by spambots)...
Maybe they thought that you wanted to be generous and made an extra payment for you...no harm done!

I would be alittle perturbed if that happened to me too...
On Aug. 22 I made my PayPal payment of $26.50, linked from ehmac - got the same first notice from PayPal; did not get subsequent notice that it was actually $36.50. I did do two follow-up emails to ehmax, but have received no reply. Now that I see someone else has had a similar problem, I'm really wondering what the heck is going on!?!?! I just WANT to be an ehmac sponsoring member …
"Massive Disruption of Paypal Subscription Service"

It may have something to do with this:

Slashdot | Massive Disruption of PayPal Subscription Service

Whether it does or not, hopefully it will get cleared up soon.

Good luck!
I will look into this, this evening. SINC, if you were double charged, I'll refund the higher amount of the two.

- ehMax
I will look into this, this evening. SINC, if you were double charged, I'll refund the higher amount of the two.

- ehMax
Will try to also look into the double posting. :eek:
I will look into this, this evening. SINC, if you were double charged, I'll refund the higher amount of the two.

- ehMax
Thank you sir, it is appreciated.
Just heard from PayPal. Problem solved. Thanks Mr. Mayor. :)
Hooray - I notice I am now listed as a sponsoring member - thanks, ehmax!
What was the Explanation (I Also Received Two PayPal Emails $Vary)

:confused:

On Oct 27 PayPal showed me $26.50 for the renewal and details of the exchange rate etc. I understood the PayPal exchange that showed up as $28.26 or something close to that and I authorized that transaction to renew my sponsoring membership with ehMac. I then received an email from paypal. It acknowledges the $26.50 CAD transaction that I authorized.

On Oct 28 I receive another email from PayPal that appears to acknowledge receipt of $36.60 CAD. This appears to reflect an additional transaction which I did not authorize. There is a Subscription Number that is stated differently on each email.

I can easily assume that the paperwork is complex because of PayPal and therefore the actual transaction appears different from the transaction I apparently authorized, however I have conflict with that idea.

Can someone share with me their experience with this and the explanation that PayPal gave for the two different amounts.?

Thanks


:confused: :confused: :confused: :confused: :confused: :confused: :confused:
See less See more
Update: Credit Card Has Two Pending Charges

A follow up with the credit card company shows there are two charges pending with regards to the transaction with PayPal. One charge is pending for the Oct 27 charge of $28... and another charge is pending for Oct 28, a charge of $38....




:confused:
A follow up with the credit card company shows there are two charges pending with regards to the transaction with PayPal. One charge is pending for the Oct 27 charge of $28... and another charge is pending for Oct 28, a charge of $38....




:confused:
I had the same thing happen and actually sent a PM to ehMax yesterday. Got an email from ehMac.ca to renew and got a receipt for 26.50, a few days later got another receipt for 36.50 and I figured they'd just done a change to the correct amount and ignored it. I saw both charges on my Visa this weekend! :eek: I'm sure it will get sorted out soon, but those different amounts are sure strange...
ejr
please fix this...

i know this is an old thread , but its happening again. happened to me last year when my membership was renewed, and just happened this week. still waiting for some kind of response from the mayor about the double billing. at least its consistent. haha.
Stuttering over the Internet can't be easy.

Well done, Mr. Mayor. :clap:
Happened to me as well, but a quick e-mail to the mayor and the problem was solved.

I won't tell you how or why, as I feel that is up to the mayor himself to explain to members at large as he did to me personally.

Oh, and not to worry, it is good news all round. ;)
hmmm, so two emails and a few i.m.'s aren't enough to get it solved for me, but i'll try and be patient.
I had an e-mail notice from Paypal informing me of a charge, and then another notice informing me of a refund.

Odd.
1 - 20 of 30 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top