Call Apple. Sometimes they will make a "one-time only" exception and consider fixing problems a few weeks past the warranty date. Be very nice.
Did my MacBook HD die?
I went to start working on my MacBook this morning and everything was frozen. It was fine last night when I left it, but this morning, it was totally locked up, except for the mouse pointer. I had to force a shut down, and when I powered up again, I just got a blank grey screen, and heard some clicks. I rebooted a couple of more time and I get a folder with a blinking question mark. I can boot from my SuperDuper clone on my external hard drive, but Disk Utility doesn't show my internal drive.
I'm going to try booting from the system CD as recommended on the Apple support site and see if I can repair it, but I don't have high hopes. I was wondering if DiskWarrior would do anything, or is it probably a hardware failure and toast. I could bring it in to MacDoc, or take it to the Apple store. I'm pretty sure that I'm a few weeks out of warranty though.
Help!!!
I'm going to try booting from the system CD as recommended on the Apple support site and see if I can repair it, but I don't have high hopes. I was wondering if DiskWarrior would do anything, or is it probably a hardware failure and toast. I could bring it in to MacDoc, or take it to the Apple store. I'm pretty sure that I'm a few weeks out of warranty though.
Help!!!
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Is it usually better to call them or go to a store with something like that. I've had pretty good success with both options, but both were in warranty.
Oh, and booting from the CD didn't work.
Oh, and booting from the CD didn't work.
Sounds like your drive is gone ( clicking sound )
I do hope you backed up.
How quickly do you need to get back in biz??
Might be able to help - email
I do hope you backed up.
How quickly do you need to get back in biz??
Might be able to help - email
I've had and heard of better luck with the phone call, you can always go to the Apple Store after calling and try there, but if they have a 'magic window' you don't want to wait to do this.Is it usually better to call them or go to a store with something like that. I've had pretty good success with both options, but both were in warranty.
Oh, and booting from the CD didn't work.
Or you can try a copy of DiskWarrior. Or you could just see if MacDoc can fix it.
He's not far away and if he can't boot from the CD I don't see anything a phone call CAN accomplish.
Coverage.He's not far away and if he can't boot from the CD I don't see anything a phone call CAN accomplish.
I hope things work out, either way.
Took it to Apple Sherway Gardens and they are replacing the hard drive for free. All the ones in stock, so that had to order it in. Hopefully pick it up tomorrow. Once again I am impressed with Apple's customer service. It makes up for the fact that this machine has had the battery, wrist rest/keyboard, and hard drive replaced.
That's great news.Took it to Apple Sherway Gardens and they are replacing the hard drive for free. All the ones in stock, so that had to order it in. Hopefully pick it up tomorrow. Once again I am impressed with Apple's customer service. It makes up for the fact that this machine has had the battery, wrist rest/keyboard, and hard drive replaced.
In your first post you stated that you might be a few weeks out of warranty. It would be helpful to know if that was the case, and they fixed in anyways.
Is the replacement hard drive warranted? You might want to ask when you pick up your replacement.
Replaced parts are covered under the unit's original one-year warranty, or extended warranty, or 90 days, whichever is longer.That's great news.
In your first post you stated that you might be a few weeks out of warranty. It would be helpful to know if that was the case, and they fixed in anyways.
Is the replacement hard drive warranted? You might want to ask when you pick up your replacement.
(Yes, even in this case.)
Yes, my warranty expired Aug 11.
And Lars was right, they are going to warranty the drive for 90 days.
And Lars was right, they are going to warranty the drive for 90 days.
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