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Discussion Starter · #1 ·
Apple Technical Support Specialist with ACTC
Job Opportunity at Carbon Computing


  • Technical support, consulting and troubleshooting at client sites and administering the company’s own
  • Xserve network. Duties include installation, setup and maintenance of Macintosh OS X Servers & clients, storage and network design
  • Sales responsibilities related to service contracts, billing of service hours, and recommendationsregarding hardware/software upgrades
  • Paperwork and administration related to the above including creation of client records, service request orders, invoices for service and related products


  • Apple Certified Technical Coordinator (ACTC) or equivalent real world experience
  • Current knowledge of Mac OSX Server and client is essential
  • TCP/IP knowledge, network topology and design, VPN’s and switching
  • PC, Linux and Unix experience is considered an asset
  • Familiarity of Office/DTP/iApps
  • Excellent problem solving abilities
  • Excellent communication, interpersonal and organizational skills
  • A valid Driver's License is essential
  • Work enthusiastically, constructively and coherently under pressure
  • Work well with both computers and the humans that use them (however flawed they may be)


Regular work hours are Monday to Friday from 9am to 6pm with occasional weekends and overtime as necessary.


Salary commensurate with experience

If interested, please contact [email protected]
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