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Apple Technical Support Specialist with ACTC
Job Opportunity at Carbon Computing

RESPONSIBILITIES AND EXPECTATIONS

  • Technical support, consulting and troubleshooting at client sites and administering the company’s own
  • Xserve network. Duties include installation, setup and maintenance of Macintosh OS X Servers & clients, storage and network design
  • Sales responsibilities related to service contracts, billing of service hours, and recommendationsregarding hardware/software upgrades
  • Paperwork and administration related to the above including creation of client records, service request orders, invoices for service and related products

QUALIFICATIONS

  • Apple Certified Technical Coordinator (ACTC) or equivalent real world experience
  • Current knowledge of Mac OSX Server and client is essential
  • TCP/IP knowledge, network topology and design, VPN’s and switching
  • PC, Linux and Unix experience is considered an asset
  • Familiarity of Office/DTP/iApps
  • Excellent problem solving abilities
  • Excellent communication, interpersonal and organizational skills
  • A valid Driver's License is essential
  • Work enthusiastically, constructively and coherently under pressure
  • Work well with both computers and the humans that use them (however flawed they may be)

HOURS:

Regular work hours are Monday to Friday from 9am to 6pm with occasional weekends and overtime as necessary.

COMPENSATION:

Salary commensurate with experience

If interested, please contact [email protected]
 
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