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peek-a-boo
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I came up against this when I went to extend my iMac AppleCare, the US reps wouldn't do it, but somehow I was connected to a Canadian one and they said for a limited time they would do so, after I told them that Apple should have let people know this was changing, after I was told by Apple themselves I could extend my AppleCare within the first year. I think they comp[letely bungled the messaging on this entirely.
 
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