I Need Some Expert Help. Can An Email Be Retrieved? - ehMac.ca
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Old Mar 10th, 2018, 06:48 AM   #1
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I Need Some Expert Help. Can An Email Be Retrieved?

Here is my situation.

Yesterday in the early afternoon I received an email from a corporation that agreed to a proposal I had made to them a couple of days earlier.

I was not home and read the email in the gmail account of Apple Mail on my iPhone 8 Plus.

When I got home about an hour later, I turned on my MacBook Pro and checked my email.

There was no sign of the email in Apple Mail at all.

I pulled my phone from my pocket to reread the email and it was still there. A half hour later when I checked my mail again, it had vanished from my iPhone as well.

I then went to my gmail webmail account and there was no record of that email there either.

As this is an important email, I would like to know if I can recover it. I suspect now that the email was somehow removed from both my devices by the sender. Is that possible?

And if it is, can that email be recovered from my Apple mail account?

I would appreciate any assistance in solving this puzzling situation.
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Old Mar 10th, 2018, 11:04 AM   #2
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Don, that is the only reason I still use POP on my main Shaw account.

Are there any other eMails missing? I ask as it may be possible that the provider may have had a glitch and the eMail in question had not yet made it onto the back-up used to restore your account. Anyways it's just a thought.
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Old Mar 10th, 2018, 02:38 PM   #3
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I would appreciate any assistance in solving this puzzling situation.
Is it available in your iCloud email stuff if you use it, which I gather you do.

Just a maybe as iCloud seems to screw most usable things up pretty well.
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Old Mar 10th, 2018, 07:46 PM   #4
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I do use iCloud, but not for the email in question, that I identified as a gmail account in my original post and I tried there online as well with no luck.
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Old Mar 10th, 2018, 08:34 PM   #5
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Don, that is the only reason I still use POP on my main Shaw account.

That's just one of several reasons I do the same. ;D
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Old Mar 11th, 2018, 10:47 AM   #6
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You could try an advanced search in gmail for the email address in question. I don't know that it includes the trash though (or whatever it's called for gmail) so you might need to check that manually. If threaded messages are turned on, and you started to reply, it may also be in drafts?
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Old Mar 11th, 2018, 01:07 PM   #7
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Or maybe try a web search?
Like:
https://www.google.ca/search?client=...E-3e8Af0kZP4Dw

I'd say it's doubtful but worth a try, but gmail does seem to do some email things a bit differently. Especially if it's a IMAP email account that's involved. I'm not sure if they use a "cloud" or if it was even enabled.

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Old Mar 11th, 2018, 03:59 PM   #8
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Gmail seems to put everything I don't want to save in the Archive folder. But I suppose you have already checked that........ Just sayin'.....
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Old Mar 11th, 2018, 11:34 PM   #9
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Is it possible the sender recalled the message?
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Old Mar 12th, 2018, 01:41 AM   #10
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Quote:
Originally Posted by smashedbanana View Post
Is it possible the sender recalled the message?
Is it even possible to recall a message that has been read?

Don, I second the suggestion to look in their Archive folder.

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