My daughter has one of those Tag Readers. You have to run the Leapfrog Connect software to download and install the audio for the device. It's been quite a while since I've used it, but we got some new books for christmas. Now the program won't run. I've tried reinstalling, but it just quits unexpectedly each time on both my 27" iMac and an old MacBook. Anyone having better luck?
Well, I guess that makes me feel better that it's not just me, but it sure is frustrating... I thought the days of having to use a PC as a workaround were over. I had this thing working before, then a few months back I was unable to run it on our iMac or MacBook. It still worked on my old PowerBook, so I assumed it was incompatible with Snow Leopard. Now when I tried it I was hoping that the incompatibility would be fixed. Instead it doesn't work on the PowerBook either!
Contact Customer Service at 1-800-701-5327 or via email at [email protected]. I believe what you experiencing is a common problem and they should be able to help you. They may give you instructions on how to perforn a "clean uninstall". Make sure they know you are Mac as instructions vary by platform.
We purchased a new book for my daughter as well. I had the Tag reader USB plugged into a USB hub. I read that it doesn't work well that way. I plugged the Tag USB directly into the Mac and that worked flawlessly.
13" MacBook Pro 2.26GHz 8 GB RAM