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Old Dec 23rd, 2008, 12:32 PM   #1
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Macbook with a broken screen. Some advice please.

My friend accidentally dropped her black Macbook (2.2ghz, standard specs, Santa Rosa chip) and now the screen is distorted, you can even see the damage when the screen is turned off. The Macbook works fine otherwise.

She is unsure of whether she should pay to have it fixed, or try and sell it as is and use the funds to help pay for a new one. So, we are looking for advice on three levels:

1) If she chose to get it fixed, can someone here "in the know" provide a reasonable estimate on repair costs? Especially those that work at an AASP. Researching here and other places on the net, it seems most AASP will charge between $700 and $900 to install a new screen.

2) If she chose to sell as is, would would the value of her computer be? I guesstimated roughly $400 or so......seeing as most interested would grab a screen off ebay and try to do the fix themselves.

3) Lastly, if you were in her shoes, what would your plan of action be? Sell or fix?

Thanks!
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Old Dec 23rd, 2008, 12:42 PM   #2
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1) About $820 out of warranty, plus applicable taxes. Includes guaranteed parts and labor coverage for 90 days post repair.

2) New and used macbook lcd, Computers Networking on eBay.ca.

(About $130 for a professional install, plus the above cost of the part. No guarantee on parts or labor.)
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Old Dec 23rd, 2008, 12:44 PM   #3
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How much would estimate she could get if she sold it? Here, ebay, CL, etc.
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Old Dec 23rd, 2008, 08:03 PM   #4
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Old Dec 23rd, 2008, 08:16 PM   #5
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I would be interested to buy it. Just PM me with the machine specs.
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Old Dec 23rd, 2008, 08:38 PM   #6
 
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if this is the macbook with all the logic board problems and such it should be fairly easy to get a LCD and cheap because a lot of users are stuck with dead laptops with good lcd's

if you are sure it is the lcd only...

changing the LCD is very simple , many people can do it themselves , even if you can't , a small time computer store will change it for cheap. usually 30 mins labor $40 max.. of course there are con artists in this business so you will find one guy doing it for $40 and another for $300 ..

On a dropped macbook I would avoid apple at all cost unless you like throwing money out the window .. the laptop is not worth their repair cost
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Old Dec 23rd, 2008, 08:54 PM   #7
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Quote:
Originally Posted by explorer00 View Post
changing the LCD is very simple , many people can do it themselves , even if you can't , a small time computer store will change it for cheap. usually 30 mins labor $40 max..
Nothing like spreading misinformation just in time for the holidays.
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Old Dec 23rd, 2008, 09:44 PM   #8
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YouTube - MacBook LCD Replacement Part #1

YouTube - MacBook LCD Replacement Part #2
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Old Dec 23rd, 2008, 09:54 PM   #9
 
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I was waiting for that from you ,, don't worry lars ,, I'll let you know when there is misinformation being spread.

when you've deployed over 10,000 systems come talk to me.. I know my profile doesn't say much but I did play with computers before your first birthday so I think I got you on this one by 23 years or so..

PS: is that a little girl changing the LCD ?
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Old Dec 23rd, 2008, 10:23 PM   #10
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I'd like to know the one AASP (Apple Authorized Service Provider) who is charging $40 to change the LCD panel in any Apple portable. Oh, that's right. You said, "a small time computer store will change it for cheap." If you're going to let an unqualified PC-only shop do the work for $40, you may as well keep your money and do it yourself with YouTube videos. Personally speaking, I wouldn't trust an unqualified, non-Apple technician deal with any of my hardware. A select few "small time computer shops" may have minimal Apple experience, but if they don't (or even if they do..), you're very potentially just asking for a poor quality repair of a Mac you hand over to them. To each their own, I guess. Your Mac, your money, your risk.

when you've deployed over 10,000 systems come talk to me..

What does this even mean? I've been in the Apple business long enough to see my fair share of customer do-it-themselves nightmares, and it ain't pretty. I've also seen Macs repaired, upgraded, or taken apart by other unqualified shops, with an end result that is rarely better than the customer take-apart disasters.

The end result may be a working computer, but if it's not properly reassembled, has missing or incorrectly re-located screws or other parts, is that acceptable? I guess that depends on the level of quality the end user is searching for.

Yes, some end users are experienced and qualified enough to perform a take-apart themselves, especially with readily available manuals and videos plastered over the internet; however, suggesting one take their Mac to a small time PC-only shop to save a buck is a ridiculous and unhelpful suggestion at its finest.
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