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Old Feb 2nd, 2007, 04:05 PM   #1
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Red face iTunes: Missing songs and albums ... sort of ...

Hi

My library is 3,500 songs, and about half is "missing".

Well they are not actually missing, but Itunes thinks they are.

Sometimes individual songs are marked as missing, sometimes whole albums. The "missing" songs and albums are in the iTunes folder structure, but with a different folder name which iTunes isn't seeing. Here's what happened.

I made hundreds of 'batch' changes using the "multiple item information" window, as follows: Having selected the songs and opened the information window (via apple-key I), I would change the album name, or delete the composer field, or change the artist name or whatever, and save the results.

All seemed fine until today when I got the dreaded exclamation point for a song I tried to play, with the attendant popup saying "...original file could not be found ...". "Spotlight" can find it though. It is there ... in a different folder!!

Here is what is actually on disk:

...Ella Fitzgerald>Ella_ Intimate Ella> 10/12 songs (my new album name)
...Ella Fitzgerald>Intimate Ella> missing 2 songs (the original album name)

ITunes shows all 12 songs under the new album name I gave it, and shows 2 songs as missing

(I did a "consolidate library" and that is when the extent of the problem manifested).

It seems to me there is a bug in the "multiple item" update function, where not all selected items are actually updated. Some of the originals get left out and remain in their original folders.

The question now is how do I get Itunes to "find" the "missing" songs and albums without loosing the dozens of hours of edits I've made to the library??

And how (or should I) report this to Apple. (I was on the phone with my AppleCare person and all I got was "we don't know ... good luck")

Thanks

(Glum) Peter.
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Old Feb 2nd, 2007, 05:14 PM   #2
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The edits are stored in the Mp3 files and the iTunes Library files.

While in iTunes, select all of your songs and delete them. Then, from the finder drag and drop your whole music folder back on iTunes. This will force iTunes to re-add them to the library with all of your info in tact.

Make sure you don't select "Move items to the trash." if it's asked. Or else, your music files will go to the trash.
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Old Feb 2nd, 2007, 05:39 PM   #3
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Well it worked! thanks.

regretfully i lost all my playlists ... are they recoverable?

by the way, I discovered that the music on my iPod is all there in the right places. i guess my playlists are there too. if I get one of those programs to copy the music from the iPod to the Mac, would that recover everything, or is some stuff only in iTunes???
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Old Nov 1st, 2011, 09:00 AM   #4
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hi, I have been a long reader of this forum, but it is the first time i post - due to my current problem.

I am on iTunes 10.5 Windows 7.

I have just migrated my iTunes collection from my Windows xp PC to my new laptop (Win 7) and have followed the instructions provided under the external hard drive section here at Apple's website: iTunes: How to move your music to a new computer

It is a total mess now. Most of my songs are missing (exclamation mark). However, I can see and play the track files from my Media folder (this is all after the transfer onmy Win 7 PC).

I know the songs are not lost and I can drag/drop the Media folder to my iTunes (after deleting everything in my iTunes library). However, I do not want to loose my playlists as I have hundreds of them and carefully managed.

Is there a way to force iTunes from within the program to recognize the missing tracks and relink them to their new location - the location where I can find all tracks in my current Media folder? I would be happy to hear from anyone. Cheers
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Old Nov 2nd, 2011, 08:25 AM   #5
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Quote:
Originally Posted by bonfire View Post
hi, I have been a long reader of this forum, but it is the first time i post - due to my current problem.

I am on iTunes 10.5 Windows 7.

I have just migrated my iTunes collection from my Windows xp PC to my new laptop (Win 7) and have followed the instructions provided under the external hard drive section here at Apple's website: iTunes: How to move your music to a new computer

It is a total mess now. Most of my songs are missing (exclamation mark). However, I can see and play the track files from my Media folder (this is all after the transfer onmy Win 7 PC).

I know the songs are not lost and I can drag/drop the Media folder to my iTunes (after deleting everything in my iTunes library). However, I do not want to loose my playlists as I have hundreds of them and carefully managed.

Is there a way to force iTunes from within the program to recognize the missing tracks and relink them to their new location - the location where I can find all tracks in my current Media folder? I would be happy to hear from anyone. Cheers
Edit: There is still hope to find the missing iTunes music and make your iTunes re-index the dislocated files. After spending some time on the search engine yesterday, I found this program which would supposedly fix your exclamation mark issue:

iTunes missing songs, iTunes missing music and exclamation point

There is, hence, also a chance for you to keep your playlists intact. Hope this would help.

Otherwise, did you follow the instructions exactly when migrating from Windows XP to your new PC? Note that under WinXP the iTunes media folder is here:\Documents and Settings\username\My Documents\My Music\ while the same under Windows 7 is here: \Users\username\My Music\iTunes

Also, if you had an older version of iTunes (v7 or before), you have to know that the Media folder structure itself is different. I think before only the Music was to be found within the Media folder, while now all media files are there.

I suppose it has something to do with the difference in your media library location. Unfortunately, there is no function in iTunes to re-index your files. Of course, you can use the consolidate function, however this would not help when you already have the file links broken - the exclamation marks.

Unfortunately, your playlists would suffer...but, hey, at least your track files are all there and intact (read my edit above, there might be another way to deal with the situation).
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Last edited by dj_zee; Nov 3rd, 2011 at 06:56 AM. Reason: more useful info found
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Old Nov 6th, 2011, 07:02 PM   #6
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My biggest problem with iTunes on my iPhone 4 with iOS 5 is that a song that I choose to
play doesn't play as the song I chose, Instead it plays a different song under the song I pressed.

It's becoming very annoying.
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