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Old Apr 14th, 2020, 11:04 AM   #1
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Gov't of Canada, Online forms, PDF, Adobe stupidity

So I'm in rather urgent need to fill out some online forms with Immigration & Citizenship Canada.

They insist on using online PDFs with Adobe Reader, okay, no problem, but - the damn things don't work.

Don't work on Safari.

Went through the process of downloading & installing DC Reader again just to be sure, flushed cache, tried again -no-go.

Okay, must be a Safari glitch, as it occasionally doesn't play well with some websites.

Tried Chrome - no-go. Same problem. This error message:



(and note that the link provided is a 404 - Adobe has since restructured their website, and the GoC PDF error page hasn't been updated).

Anyone else have a solution / suggestion?
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Old Apr 14th, 2020, 01:27 PM   #2
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The answer, from Adobe's Twitter account:
The Acrobat/Reader plug-in for Apple Safari is based on Netscape Plug-In API (NPAPI), which is supported only till Safari version 11. If you are using Safari version 12 or above, it will not work. Please refer to the following link for more details: https://t.co/fi8jO6ABuU?amp=1
The page in question just repeats what is stated in the tweet above.

So tell me, given that online PDFs are so ubiquitous in 2020, how these two billion-dollar companies can't just make the damn thing work?
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Old Apr 14th, 2020, 06:03 PM   #3
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Found FireFox was the answer but that was several years ago.

Even then I had problems with the security certificate. Would expect far worse now.
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Old Apr 17th, 2020, 03:26 AM   #4
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Yep, same prob. Use Safari as my primary browser. Not so popular on the playground.

This problem with CIC persisted with all browsers. If you need these forms, I suggest Googling the CIC PDF form name, e.g., Canada+"imm5444e"+PDF. Should get you to a d/lable form.

BTW, all studies indicate we should remain isolated into 2022. Honestly, folks, it's a small price to pay for protecting oneself & others. Maybe this will show the economy isn't really everything. Read a few books about the Spanish flue pandemic. Three full years, January 1918 to December 1920. One-third of the world's population was dead. Everyone lost somebody.

Now I don't go for this woo-woo about 'caring community', etc. But maybe govt could abolish our military, stop bailing out corporations & pipelines, empty the prisons, and give all that money directly to citizens. Any better ideas???

You want to assign blame? Try capitalism...

Last edited by unblocktheplanet; Apr 17th, 2020 at 03:56 AM. Reason: addition
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Old Apr 17th, 2020, 12:42 PM   #5
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It may be an issue with the default pdf viewer settings. I was wondering about this myself, so I checked this on my own computer.

If I right click on a pdf file in the finder, I get a dropdown menu. The second item in the dropdown menu is "Open With". If I choose "Open With", I get another dropdown menu to select the application to use to open the file. There is a listing of applications to choose from, but the one at the top is Preview (default). This means that a pdf file will always open with Preview by default, unless you choose another option.

I'm guessing that pdf files are probably opening with Preview within your web browser, and Preview doesn't support the special commands that are needed. If that's true, then the solution might be to change the default pdf viewer to Adobe Reader. I'm not sure how to do that yet, but it's probably some finder preference setting.
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Old Sep 22nd, 2020, 07:14 AM   #6
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Gov't of Canada, Online forms, PDF, Adobe stupidity

Where's the Like button for this post?

Yep, same prob. Use Safari as my primary browser. Not so popular on the playground.

This problem with CIC persisted with all browsers. If you need these forms, I suggest Googling the CIC PDF form name, e.g., Canada+"imm5444e"+PDF. Should get you to a d/lable form.

BTW, all studies indicate we should remain isolated into 2022. Honestly, folks, it's a small price to pay for protecting oneself & others. Maybe this will show the economy isn't really everything. Read a few books about the Spanish flue pandemic. Three full years, January 1918 to December 1920. One-third of the world's population was dead. Everyone lost somebody.

Now I don't go for this woo-woo about 'caring community', etc. But maybe govt could abolish our military, stop bailing out corporations & pipelines, empty the prisons, and give all that money directly to citizens. Any better ideas???

You want to assign blame? Try capitalism...[/QUOTE]
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Old Sep 22nd, 2020, 09:49 AM   #7
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Indeed. Capitalism. This is precisely the same problem with accessing mac-torrent-downloads.net. Too much effing security!
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