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Old Aug 22nd, 2019, 11:25 PM   #1
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Canít type my user password!

My mid-2011 17-inch MBP, spontaneously started to develop some ghosts in the machine.

- Canít make selection from drop-down menus, keeps flipping to others.

- Typing in a document, browser bar, or system password results in a long string of ďoĒ characters. Perhaps not English because the displayed text show some with foreign diacritics. Where are these coming from?

- In every app, this same random ďoĒ appear, sometime running a whole string.

- System clock is set wrong but, of course, I canít type in my one digit password to change it in System Prefs.

- AppStore Update page flashes white randomly

There is obviously something screwed up but neither Safe Boot nor Resetting the PRAM fixed this.

Any ideas, folks? TIA!
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Old Aug 23rd, 2019, 08:43 AM   #2
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check to see if you are an administrator and add new user and try there first. Have you run any malware programs on machine?
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Old Aug 23rd, 2019, 10:19 AM   #3
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First thing I would try would be to run OnyX to see if it clears up the issues. Be sure that you download the correct version for the Mac OSX your machine is running. It has worked wonders for me for many years now.

https://www.titanium-software.fr/en/onyx.html
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Old Aug 23rd, 2019, 10:39 AM   #4
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Originally Posted by SINC View Post
First thing I would try would be to run OnyX to see if it clears up the issues. Be sure that you download the correct version for the Mac OSX your machine is running. It has worked wonders for me for many years now.

https://www.titanium-software.fr/en/onyx.html
Could be a little difficult if Onyx refuses to accept his password.
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Old Aug 23rd, 2019, 11:16 AM   #5
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Can you open Keyboard Viewer to se if one of your keys may be stuck?
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Old Aug 23rd, 2019, 01:28 PM   #6
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Liquid spill on the keyboard.... :O Possibly also some contaminant on the trackpad....

Try plugging in an external keyboard / mouse to see if it's a keyboard issue or OS / software corruption.
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Old Aug 23rd, 2019, 01:59 PM   #7
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Also, maybe swollen battery that can affect Goofy typing keyboard characters.

Maybe an SMC and PRAM (VRAM) reset may help things as well.

When was any repairs done or attempted using Disk Utility.app???

Do things improve when booted into Safe Boot Mode????

Maybe even set up a new user and log out and then into that account and see how things are working.

When did all these problems start happening and surely they didn't all suddenly start at the same time!!! Or did they.... ;-)




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Old Aug 25th, 2019, 03:13 AM   #8
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Dear All, Thanks for all these suggestions. Yes, all these issues cascaded at once! Could have been third-party world clock app, Meridian, no longer supported. When I used an uninstaller & set the right time in System Prefs, that seemed to help.

Regarding the 'o' problem, I also uninstalled PopChar, one of my favorite apps for foreign characters. It may just be that a 2011 Mac running 10.13.6 just couldn't handle the strain.

And, yes, I've has the swollen battery issue before but mostly affecting the trackpad.

Safe Boot, resetting the PRAM & SMC, didn't help before resetting the system clock. Didn't attempt Disk Utility but system-specific Onyx is a great suggestion. I'll d/l it to use in future.

Just so others might want to know this trick, I sent an email to myself with my password in it. I was able to copy that password & quickly paste it in when signing on.

No liquid spills but all these problems came when my wife wet-wiped her keyboard to clean it...while her Mac was on. She may have got the message this time.

Funny, we've never experienced any real problems with keyboards, though I really should buy a can of compressed air.

Yes, have Malwarebytes Pro running.

Guess it's just old (something like me!). But Macs should run forever, right? I'm waiting to see if a 16.5-inch MBP is ever released. Wonder how many months' pension it will cost and how many years it might last (something like me!).

Thanks to all, from a Canadian in Bangkok.
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Old Aug 25th, 2019, 07:49 AM   #9
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Originally Posted by unblocktheplanet View Post
Just so others might want to know this trick, I sent an email to myself with my password in it. I was able to copy that password & quickly paste it in when signing on.
That saves time, but is really not wise from a security standpoint. If you're using iCloud you could create a password protected note with the password in it. Or even store it in Keychain. There are also apps like Encrypto that may be useful. But sending out plain text passwords via email, even to yourself, could come back to haunt you.

Quote:
Originally Posted by unblocktheplanet View Post
Guess it's just old (something like me!). But Macs should run forever, right? I'm waiting to see if a 16.5-inch MBP is ever released. Wonder how many months' pension it will cost and how many years it might last (something like me!).
In my experience, they will. You will eventually not get OS updates, but that takes years. Moving parts usually fail somewhere after the 4 year mark (HDDs) and it never hurts to get a good cleaning done, just to get rid of dust bunny families.

I'd hold off until Fall before even thinking of buying a new system. Hopefully, they completely sort out the (ridiculous) keyboard problems!
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Old Aug 25th, 2019, 12:52 PM   #10
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Quote:
Just so others might want to know this trick, I sent an email to myself with my password in it. I was able to copy that password & quickly paste it in when signing on.

For similar situations, you can often get around keyboard typing problems if you can get the Keyboard Viewer onto the menu bar, and then use the Mouse to click on the letters to do the typing. Actually quite amazing how fast one can type that way.

PS: Always keep a USB Wired Mouse handy as well.


PPS: I think I may have read a distant rumour about a larger 16"Ī MacBook Pro being released maybe even later this year or next, or maybe just thought about.
I didn't pay much attention as I wouldn't be needing one.
My old 2007 15" MBPro went to my cousin when her white 2008 MacBook up and died. (Anyone need any parts???)

She tried one of the new MacBook Airs and hated it and returned it, but loves my old 15in MacBook Pro. Maybe the older El Capitan OS helps a bit there as well as far as usability goes.




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