Forgot the passcode of an old iPhone 5S and was using iTunes to remove the code. I was told to boot iPhone in Recovery mode so I can use iTunes to restore the iPhone.
When iTunes fully downloaded iOS firmware and starts to restore iPhone, it failed saying 'unknown error occurred 3014'
Now the iPhone was stuck on iTunes connecting screen forever. How to fix it?
Hmm, sounds to me like you are trying to use iOS on the iPhone to perform a Mac OS function. To restore an iPhone you must use iTunes on a Mac computer with the iPhone plugged in to the USB port of the computer with a charging cord. Then perform the restore attempt from the computer, not the iPhone.
The usual response to "forgot the passcode" is an ironic "where did you 'find' it?'"
Where did you 'find' the phone?
Quote:
Originally Posted by ttasamda
Forgot the passcode of an old iPhone 5S and was using iTunes to remove the code. I was told to boot iPhone in Recovery mode so I can use iTunes to restore the iPhone.
When iTunes fully downloaded iOS firmware and starts to restore iPhone, it failed saying 'unknown error occurred 3014'
Now the iPhone was stuck on iTunes connecting screen forever. How to fix it?
It is quite understandable for the question. It is my device with iCloud lock. So even the passcode was remove in this way, you still need to login Apple ID to verify the device.
The problem is that I can't restore the iPhone via iTunes on my MBP.
Hmm, sounds to me like you are trying to use iOS on the iPhone to perform a Mac OS function. To restore an iPhone you must use iTunes on a Mac computer with the iPhone plugged in to the USB port of the computer with a charging cord. Then perform the restore attempt from the computer, not the iPhone.https://www.mobiledic.com/ios-topics...pple-logo.html
The iPhone is stuck, frist he need to unlock iPhone ,
Last edited by Naksyaser; Feb 24th, 2018 at 05:52 AM.
Personally we use and I prefer iMazing
. Waaaay better and complete with more options than Apples attempts and methods.
Yes it costs a small bit but worth it IMHO. https://imazing.com
PS: Sometimes on sale or with a Mac software "bundle".