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Old May 4th, 2015, 12:46 AM   #1
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menu bar disappears and can't shut down

Strange. After installing Olympus Viewer and Google Drive, my menu bar on the top has disappeared. The only way to get it back is to open an application such as Chrome or System Prefs.

But when I attempt to Shut Down or Restart, it doesn't do anything.

I've been having ongoing issues with my system freezing and have been doing hard shut downs with the power button. I don't want to continue doing this but it's the only way to shut the damn thing down! Any ideas why my menu bar disappeared and why I can't shut down?

I'm using a Nov 2014 Mac Mini and have been having ongoing software issues, but am beginning to think it's the hard drive too. FRUSTRATING!!!!!
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Old May 4th, 2015, 06:36 AM   #2
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This isn't the machine in Yosemite-featured 'full frame' mode is it? What happened when you push the cursor right to the top of the screen?

I hate third party picture software - the kind that comes with a camera!!! The stuff is 'malware'!! (IMHO) Even the stuff that comes with printers. What happens when you remove the Olympus viewer? the Google drive?

You say this is a 'new' machine. You seem to have so much trouble with it - I would think it worth a trip to Apple's Genius Bar....
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Old May 4th, 2015, 08:47 AM   #3
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Before resorting to the dreaded power-button forced-shutdown method, you should *always* try to force-quit the application first. Hard-shutdowns may create damage to the hard drive, as applications / the OS are unable to "clean up" what they're currently working on, or may be caught mid-write. If you must do a hard-shutdown, *always* boot from the recovery partition or an emergency boot disk / USB and run Disk Utility to repair any damage.

You can force-quit an application several ways:
  • From the AppleMenu
  • By right-clicking the program icon on the dock
  • By pressing Command-Option-Esc

If Command-Option-Esc isn't recognized, try using Command-Tab to get back to the Finder, and try again.
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Old May 4th, 2015, 01:32 PM   #4
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Originally Posted by CubaMark View Post
Before resorting to the dreaded power-button forced-shutdown method, you should *always* try to force-quit the application first. Hard-shutdowns may create damage to the hard drive, as applications / the OS are unable to "clean up" what they're currently working on, or may be caught mid-write. If you must do a hard-shutdown, *always* boot from the recovery partition or an emergency boot disk / USB and run Disk Utility to repair any damage.
Nah. Common misconception. Unless you're force shutting down the unit a bunch of times per day, daily, nothing bad will happen. That's why the computer doesn't shut down instantly when you press the power button -- you need to hold it down for a few seconds, as that prepares the unit for shut down.

To the OP: Only seeing a menu bar under an application is a sign the Finder is not running. If you open the force quit menu (Command, Option, ESC), do you see Finder running along with other applications? If not, Finder is not running, hence no working menu bar. That could be a sign of a bad OS, bad user account, bad software, failing hardware, or few other possibilities.
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Old May 4th, 2015, 02:46 PM   #5
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Originally Posted by monokitty View Post
Nah. Common misconception. Unless you're force shutting down the unit a bunch of times per day, daily, nothing bad will happen. That's why the computer doesn't shut down instantly when you press the power button -- you need to hold it down for a few seconds, as that prepares the unit for shut down.
Actually, holding down the power button is just the same thing as pulling the plug. very bad and CAN lead to corruption. The only reason why they've come out with the 4s rule to force shutdown is to prevent accidental poweroff. Old computers have an actual on/off switch, but ever since the early 2000's, the hard switch no longer exist most of the time.
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Old May 4th, 2015, 05:38 PM   #6
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I'm just speaking from my own personal experience; as a tech, I force shut down computers in situations where they will not turn off properly due to some issue, and while it should be avoided were possible, I've also never seen a situation yet where a computer was permanently affected in a negative way due to force shut downs. So while yes, it can cause corruption and problems, it's honestly not that likely. (In my experience. YMMV.)
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Old May 4th, 2015, 06:45 PM   #7
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Originally Posted by rgray View Post
This isn't the machine in Yosemite-featured 'full frame' mode is it? What happened when you push the cursor right to the top of the screen?

I hate third party picture software - the kind that comes with a camera!!! The stuff is 'malware'!! (IMHO) Even the stuff that comes with printers. What happens when you remove the Olympus viewer? the Google drive?

You say this is a 'new' machine. You seem to have so much trouble with it - I would think it worth a trip to Apple's Genius Bar....
Nothing happens when I push the cursor to the top.

To open Olympus RAW files, now Photoshop can't do it so I was advised to use Olympus Viewer. I haven't removed it or Drive yet.

Yes, it's a Nov '14 machine, I use it about once a week and I'm ready to toss it out the window!!!!
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Old May 4th, 2015, 06:46 PM   #8
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Originally Posted by CubaMark View Post
Before resorting to the dreaded power-button forced-shutdown method, you should *always* try to force-quit the application first. Hard-shutdowns may create damage to the hard drive, as applications / the OS are unable to "clean up" what they're currently working on, or may be caught mid-write. If you must do a hard-shutdown, *always* boot from the recovery partition or an emergency boot disk / USB and run Disk Utility to repair any damage.

You can force-quit an application several ways:
  • From the AppleMenu
  • By right-clicking the program icon on the dock
  • By pressing Command-Option-Esc

If Command-Option-Esc isn't recognized, try using Command-Tab to get back to the Finder, and try again.
I tried Force Quit and it did nothing, as any other option in the Menu.

Apple says they'll have me run a program so their engineers can see what's going on. I'm so done with this machine though that I'd prefer a refurb or refund, although I'm not sure they do that.
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Old May 4th, 2015, 07:03 PM   #9
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Originally Posted by IllusionX View Post
Actually, holding down the power button is just the same thing as pulling the plug. very bad and CAN lead to corruption. The only reason why they've come out with the 4s rule to force shutdown is to prevent accidental poweroff. Old computers have an actual on/off switch, but ever since the early 2000's, the hard switch no longer exist most of the time.
I always was under the impression the 4-5 second on the power button was to override the "sleep" function that was built into the hardware and os. Used to be only on laptops but then made its way to desktops. On some models (Lenovo desktops at least) you could enter the bios and disable the sleep power button function and return it to a simple power off/ power on... Also similar Software options in Windows OS at least.

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Old May 4th, 2015, 07:05 PM   #10
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Yes, it's a Nov '14 machine, I use it about once a week and I'm ready to toss it out the window!!!!
let me know when you do that, I will wait outside said window with a box full of packing bubble wrap and take care of your misery for you

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