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Old Nov 20th, 2013, 05:34 PM   #1
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Macbook Air screen problem?

Hi everyone, I have a 2013 Macbook Air which I bought just a couple of months ago and there is this one problem I came across and was wondering if anyone would know why it might be happening?

So basically, this is the second time it has happened this week. Whenever I keep my MBA idle the screen shuts off and the computer goes to sleep mode. Usually the screen turns right back on when I press a key, but recently it just so happened when I pressed the key, I see nothing on the screen at all.. and the only way to turn on the computer is to hold the power button and reboot the computer..

I realize it only happened twice so far, but I was wondering if anyone would know what the problem might be?
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Old Nov 20th, 2013, 07:25 PM   #2
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Running Mavericks?

Sounds similar to my Thunderbolt Display issue.
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Old Nov 20th, 2013, 07:36 PM   #3
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Ah, the old intermittent OS X Mac doesn't wake from sleep problem is still existing it seems. How may years is this now...???

You may do well to run the usual basic maintenance routines and then you can read that you're not alone at sites such as this one:

https://discussions.apple.com/thread...art=0&tstart=0

At least some seem to have fixed their wake from sleep problem with a SMC and a PRAM reset.

Worth a try and it's safe.

And maybe do a Safe Boot and run Disk Utility and run the Permission Repairs and Verify Disk and then restart normally.
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Old Nov 21st, 2013, 12:30 AM   #4
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Quote:
Originally Posted by NFtoBC View Post
Running Mavericks?

Sounds similar to my Thunderbolt Display issue.
Nope, still on Mountain Lion..
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Old Nov 21st, 2013, 12:30 AM   #5
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Quote:
Originally Posted by pm-r View Post
Ah, the old intermittent OS X Mac doesn't wake from sleep problem is still existing it seems. How may years is this now...???

You may do well to run the usual basic maintenance routines and then you can read that you're not alone at sites such as this one:

https://discussions.apple.com/thread...art=0&tstart=0

At least some seem to have fixed their wake from sleep problem with a SMC and a PRAM reset.

Worth a try and it's safe.

And maybe do a Safe Boot and run Disk Utility and run the Permission Repairs and Verify Disk and then restart normally.
Thank you, I shall try this. What's interesting is that many of the people having this problem seem to have it after they upgraded to Mavericks.. I still have Mountain Lion running on this.
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Old Nov 21st, 2013, 12:49 AM   #6
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What's interesting to me is that the same problem has been occurring for years for some and it still seems to be hanging around regardless of OS X version.
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Old Nov 21st, 2013, 11:19 AM   #7
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Quote:
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What's interesting to me is that the same problem has been occurring for years for some and it still seems to be hanging around regardless of OS X version.
Could be a hardware problem, making the OS X version moot.
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Old Nov 21st, 2013, 11:41 AM   #8
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Maybe a stupid idea, Mac 100x, but are you sure you don't have your mouse pointer in a hot corner by accident?
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Old Nov 21st, 2013, 01:33 PM   #9
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Quote:
Originally Posted by monokitty View Post
Could be a hardware problem, making the OS X version moot.

Yup, it could be and also hard to trace when it's intermittent.

I'd suggest software from what I have witnessed, as the problem often seems to cure itself - sometimes.

I've often suspected "energy Saver" and it's settings and maybe sensors, but I have no proof.

But fiddling with it sometimes fixes the problem, but as I say and stress - sometimes.
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Old Nov 22nd, 2013, 11:45 AM   #10
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Could be a hardware problem, making the OS X version moot.
I can attest that way back in the days of Panther, Tiger and iBooks, it somehow always seemed to eventually prove to be a hardware issue.

On the other side of the fence. I can't even begin to count the number of times Windozer laptops were all hooked up to the projector and ready to run a PowerPoint presentation. When it was time to start the show, a room full of victims got to twiddle their thumbs for five while the presenter discovered that the laptop was not just asleep but was under heavy anaesthesia, finally gave up on ever waking it, rebooted and then got the projector projecting again.
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