: Where to buy dilemma


Kevin_B
Apr 10th, 2010, 10:56 PM
This may sound like a repeat question, but some further help would be greatly appreciated in my quest for a new iMac. In response to an earlier question, some of you folks said I should support my local reseller, while others said I should buy from an Apple Store, since I was a newbie to macs.

To those who have dealt with resellers (centre to east GTA) who would you recommend? Three come to mind, BeachMac, RiverdaleMac, and Carbon Computing. I am sure there are others. Which would you recommend.

To those who have bought from the Apple Stores, which one would you recommend, Yorkdale, Eaton Centre, or Fairview (closest to me!).

My income tax refund should arrive any day now, and I need to get all my ducks in order!

Kevin

Lee_Roy
Apr 10th, 2010, 11:39 PM
I order all online via the Apple Canada Online Store, but that's cause I buy mostly refurbished Macs (save a bunch of money and get Applecare).

JAMG
Apr 10th, 2010, 11:45 PM
New Mac Prices are pretty much the same, everywhere...

I have shopped at Carbon and Eaton Centre. I like Carbon but I bought my New iMac at Eaton Centre cause I could walk in and pick it up same day. The other 2, beach and Riverdale I do not know. Have to look them up.

Used Macs, I've bought from Carbon and CPUsed, but I knew what I was buying...

Buying New Apple anything, you can't go wrong at the Mac Store... just do not immediately believe everything their Genius's tell you. Their job is to sell Apple stuff, (and they do a good job) but the want to sell what Apple thinks you should have.

The reseller's job is to sell you stuff you need/want and to get you to come back. They will try to meet your needs and then get you to want something new.

Build a good relationship with many vendors, but if you are nervous about your 1st iMac purchase, Go to the Mac store.

Mckitrick
Apr 10th, 2010, 11:46 PM
I second Lee Roys's suggestion of a refurb online.

l84toff
Apr 11th, 2010, 12:33 AM
i order all online via the apple canada online store, but that's cause i buy mostly refurbished macs (save a bunch of money and get applecare).

+1
:)

HAL 9000
Apr 11th, 2010, 02:51 AM
Any apple seller is fine, the prices are pretty much the same.

Oakbridge
Apr 11th, 2010, 12:16 PM
If you are new to the Mac platform or there are things you don't know as well as you'd like to know, buy either online or from an Apple Store and purchase the One-to-One training. I can't say enough about it. I bought it for my gf and I've sat in for most of her sessions and I'm impressed. Fantastic value.

fjnmusic
Apr 11th, 2010, 12:18 PM
Good dilemma is hard to find these days, let alone buy. ;)

bob99
Apr 11th, 2010, 12:21 PM
Get it at the Apple store, no question in my mind. I've shopped at the resellers, and I've generally found the service to be worse than the official Apple source.

Bob

mimosa
May 22nd, 2010, 06:22 PM
Totally agree. Run, don't walk, to the nearest Mac store at either Eaton Centre, Yorkdale. Carbon Computing should be renamed Condescension Computing, their manager is a patronizing U know what. :rolleyes:

greydoggie
May 23rd, 2010, 03:36 PM
If you know exactly what you want it doesn't matter where you buy. Go to wherever is most convenient for you. If you want a custom one thats going to knock places like Future Shop and Best Buy out but they weren't on your list anyway.

i-rui
May 23rd, 2010, 04:20 PM
if you're a student or teacher you can get the apple education discount (either instore at an apple store, or online).

Also, if you go to futureshop (and maybe best buy) and point out that apple gives an education discount (and show them online the price) they will often match that price.

Now, i'd never suggest you go to futureshop for information on apple products because their salesmen suck, but one advantage they do have is that they have a no questions asked 14 day return policy, which is better than apples. (whatever you do DO NOT buy the futureshop extended warranty)

If you want to support a local reseller check out Midtown Digital @ Yonge @ St Clair. I bought my last mac pro there, and i was impressed with the service.

Even if you don't buy at the apple store,, you can always bring it there for warranty issues (as long as you have applecare they'll service the machine regardless of where it was bought)

squaresnappr
May 24th, 2010, 06:59 AM
This may sound like a repeat question, but some further help would be greatly appreciated in my quest for a new iMac. In response to an earlier question, some of you folks said I should support my local reseller, while others said I should buy from an Apple Store, since I was a newbie to macs.

To those who have dealt with resellers (centre to east GTA) who would you recommend? Three come to mind, BeachMac, RiverdaleMac, and Carbon Computing. I am sure there are others. Which would you recommend.

To those who have bought from the Apple Stores, which one would you recommend, Yorkdale, Eaton Centre, or Fairview (closest to me!).

My income tax refund should arrive any day now, and I need to get all my ducks in order!

Kevin

I bought all my macs at the apple store. I bought my Mac Pro at Fairview Mall but I bought the memory and hard drives from Canada Computers. I sold the memory on ebay that came with the mac pro.

I recently had a great experience with the folks at the Yorkdale location. My Santa Rosa Macbook Pro had the 8600GT and one morning I turned it on with a bad graphical glitch. It had happened once before during the warranty period but didn't do it until 3 years later. The genius guy couldn't do the test because it wouldn't boot and said that I had to pay to repair it. I was dissappointed since I kept my laptop immaculate and told him I saw others on forums have problems with the 8600GT but he said I had no warranty or apple care. He then surprised me and said that he would fix it for me at no charge since he could see my 3 year old computer was immaculate and couldn't finish the graphic card test.

To make a very long story short, they tried repairing it 3 times( replaced Screen, logic board and i/0 board) all in one week and nothing worked. Then a girl called me and told me to come pick up a brand new laptop. This happened 2 months before the new ones came out but I can't complain because I am very happy with their service.

Whenever I go to the Yorkdale location, I always leave with a good experience. So my vote goes to the Yorkdale location.

ldphoto
May 24th, 2010, 09:18 AM
The apple store tends to keep some common custom configurations in stock also. The Apple store keeps some matte display 15" i7 MBPs in stock, while resellers do not.

SilverMaple
May 24th, 2010, 01:30 PM
I have recently purchased a few items from ClickOn Mac Solutions on Eastern Avenue.
They are a reseller and Sean was manages the store is great to deal with. I highly recommend them.
Link : .:: Welcome to ClickOn Macs ::. (http://clickonmacs.com/)

broad
May 24th, 2010, 01:36 PM
ymmv as always, but generally at a reseller you are talking to someone who is a longtime mac user, usually with acquired, practical knowledge, rather than a recent hire with funky jeans and a blue/orange/black shirt which proclaims them to be a "specialist"

the last time i went to an apple store, my experience was as follows:asked for base model 2.4 13" macbook pro, was asked if i needed applecare, told him now, waited for computer to be brought out of the back. ~5 mins later, computer comes out of the back, its a macbook. white handle on top of box, white computer on side of box.

"13" macbook *pro*" says i, "that is!" says the exuberant, but clearly clueless staffer, "thats what that is!".

"no" i say..."macbook pro is silver, and has a black handle on the box up here...this is white, its a macbook"

"ohhhh"

while im waiting for the computer i asked for to come out from the back i ask the guy if they had one of the high rez 15" on display, as i hadnt seen one yet at this point. he says "no,but we do have one of the super high rez 17"s"

"ummmm...super high rez 17s? never heard of that..whats the resolution? can you show me the "super high rez" 17" and the regular one side by side?"

etc, etc

i could also share countless genius bar horror stories, about flippant, incorrect, diagnoses that are made in literally minutes without any sort of component isolation whatsoever, diagnoses that, if taken at face value, could have cost customers hundreds of thousands of dollars that they didn't actually have to spend.

as always, ymmv, and some apple store employees are amazing im sure

Britnell
May 26th, 2010, 10:58 AM
Personally, I favour Carbon Computing. For small stuff that I need in a hurry, I either buy at the Apple Store at Sherway (although my brother buys me stuff from the Apple store at Yorkdale) or from Tiger Direct in Etobicoke or Newegg.ca - Computer Parts, PC Components, Laptop Computers, Digital Cameras and more! (http://www.newegg.ca) online for non apple supplies.

I've never had a problem with Carbon computing.