: Claiming Apple Care Service


jonmon
Aug 8th, 2003, 11:48 PM
I went to the Apple website's Applecare section, to find authorized service providers. Well it listed a whole bunch of stores. So do I just bring in my system to any one and they diagnose/fix it?

avalonian
Aug 9th, 2003, 01:26 AM
pretty much. Some stores may charge you a flat inspection fee, regardless. I'd suggest you ask before bringing your gear in.

JohnnyG4
Aug 9th, 2003, 10:06 AM
If it's got a hardware problem and your bring it in with a receipt of proof of purchase that proves the computer is within the warranty period, there shouldn't be any charges.

I've had exactly one hardware problem with my Macs over the years and the folks at bMac handled this failure of the CPU board promptly. Didn't cost me a dime.

Shouldn't cost you a dime.

John

james_squared
Aug 9th, 2003, 12:34 PM
Hello,

You shouldn't even need the receipt, just the serial number.

James

jonmon
Aug 11th, 2003, 04:34 PM
Has anyone brought their computer in to Computer Systems Centre at Spadina and College?

amb_
Aug 13th, 2003, 02:07 PM
No and I don't think I ever would step foot inside CSC again.

My own personal experience that I'd really rather not share, though.