: More problems ...


VieleKatzen
May 21st, 2017, 10:56 PM
So I rebooted my computer last night ... and now when I try to open Microsoft Office, it gives me the "Welcome to Office: mac (2011)" window!

Pretty sure I no longer have my product key, and also that I have no record of my "existing" subscription information.

Any other options??

SINC
May 22nd, 2017, 04:27 AM
You may want to try using Open Office instead:

http://www.openoffice.org/porting/mac/

VieleKatzen
May 22nd, 2017, 01:42 PM
Thank you, Sinc, I'll give it a try.

polywog
May 23rd, 2017, 08:10 AM
So I rebooted my computer last night ... and now when I try to open Microsoft Office, it gives me the "Welcome to Office: mac (2011)" window!

Pretty sure I no longer have my product key, and also that I have no record of my "existing" subscription information.

Any other options??

This may help:

https://support.office.com/en-us/article/Find-your-product-key-for-Office-for-Mac-2011-670b19d6-7743-45ae-a53c-66080cec7e33

Although, what happens if you skip past the welcome to Office screen?