: iPhone recall - touch issue


macintosh doctor
Nov 17th, 2016, 09:58 PM
Apple activates iPhone 6 Plus repair program to address 'touch disease' (http://appleinsider.com/articles/16/11/17/apple-activates-iphone-6-plus-repair-program-to-address-touch-disease-)

kloan
Nov 17th, 2016, 11:14 PM
Blaming it on "multiple drops on a hard surface". That's rich. It's a manufacturing defect. I've watched a video recorded by a tech that took one apart to show exactly where the flaw is.

Happens more with the 6 Plus if it gets a slight bend and puts stress on the component which causes the issue. Sure, a small drop can cause it as well, but it's a manufacturing defect that's to blame here.

They should accept responsibility for the defect and fix the affected iPhones for free, same as they do with the faulty rear camera sensor.

EDIT: here's one of the videos I watched that explains it well:
https://www.youtube.com/watch?v=YwcfqBExWW4

This is a better video that explains the problem:
https://www.youtube.com/watch?v=zhJW140kLCY

pm-r
Nov 18th, 2016, 02:23 PM
There sure must be a lot of users dropping their iPhones onto hard surfaces as we all know that Apple can usually do no wrong, no wrong, no wrong… 'cause Sir Jony Ive tells us so, tells us so, tells us so, tells us so…. sigh….

iMatt
Nov 21st, 2016, 03:37 PM
What a crock. If I had one of the affected phones I'd be livid.