: Firefox 44.0 - Problems


krs
Jan 29th, 2016, 08:46 PM
Just updated to Firefox 44.0 and am having major problems.

When I go to cnn.com, Firefox reverts back to google automatically after a few seconds.
Happens everytime - Chrome is OK
BTW - Google is my Firefox "home page"

Other sites I had bookmarked in the previous version of FF won't load at all.

Is there any way to revert back to the previous issue of FF?
Pretty much all my bookmarks are in FF so using another browser is a PITA.

BTW - FF 44.0 on ehMac is OK so far

hexdiy
Jan 29th, 2016, 09:14 PM
Are you lacking Flash?
https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

krs
Jan 29th, 2016, 09:20 PM
Are you lacking Flash?

Could be - how do I tell?

Just noticed, if I use private browsing on FF 44.0 everything works fine.
CNN stays up and the other sites come up that previously didn't.

I have to go back again to see if the problem is still there - maybe I spoke too soon.

krs
Jan 29th, 2016, 09:23 PM
Just checked again.

Problem is definitely still there.

hexdiy
Jan 29th, 2016, 09:40 PM
https://helpx.adobe.com/flash-player.html

Nostromo is signing off right now. Good luck and good night (CET time here).

krs
Jan 29th, 2016, 10:04 PM
Thanks,

Yes, the latest version is installed on my Mac

Your Flash Version
20.0.0.286

Clouds are moving in the graphic on the flash website

Should I try to trash Flash?

rgray
Jan 29th, 2016, 11:30 PM
Thanks,

Yes, the latest version is installed on my Mac

Your Flash Version
20.0.0.286

Clouds are moving in the graphic on the flash website

Should I try to trash Flash?

Do not "Trash" it. Uninstall it properly (https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html). Then do a fresh install.

If the problem persists after that do an Uninstall/ fresh install of Firefox.

Actually I would probably deal with Firefox first in your situation.

FWIW, Firefos 44.0 in working fine here under OSX 10.11.3 (El Cap) with Flash 20.0.0.286 which is current.

krs
Jan 29th, 2016, 11:38 PM
I'm running OS 10.9.5

I want to upgrade anyway to at least OS 10.10 so I can run Netflix without Silverlight which doesn't work either on another Mac that is still on 10.6

In the meantime I can use FF using private browsing, that way I can still access all the FF bookmarks.

rgray
Jan 29th, 2016, 11:58 PM
I'm running OS 10.9.5

I want to upgrade anyway to at least OS 10.10 so I can run Netflix without Silverlight which doesn't work either on another Mac that is still on 10.6

In the meantime I can use FF using private browsing, that way I can still access all the FF bookmarks.

Be aware that 10.10 has DNS issues. Is there some compelling reason to not go straight to El Cap (10.11)? On both my machines it is completely reliable and stable...

krs
Jan 30th, 2016, 12:25 AM
Thanks for that input.

No, no reason not to go beyond 10.10
I need 10.10 minimum to run Netflix without Silverlight - or that's what I read.

I'm not very happy with 10.9, not that I'm having real issues but Apple changed some of the GUI and operation so that it's much worse than before.
Sometimes I think they make changes for the sake of making changes.

Losing the "Save As" option was one of them that never made any sense to me. Now I have to hold down the option key to get it although with some apps it seems to be back.
The way they changed different coloured tags is annoying as well
And there are others, I assume 10.11 moves even further away from what used to be a very intuitive GUI.

rgray
Jan 30th, 2016, 12:39 AM
Thanks for that input.

No, no reason not to go beyond 10.10
I need 10.10 minimum to run Netflix without Silverlight - or that's what I read.

I'm not very happy with 10.9, not that I'm having real issues but Apple changed some of the GUI and operation so that it's much worse than before.
Sometimes I think they make changes for the sake of making changes.

Losing the "Save As" option was one of them that never made any sense to me. Now I have to hold down the option key to get it although with some apps it seems to be back.
The way they changed different coloured tags is annoying as well
And there are others, I assume 10.11 moves even further away from what used to be a very intuitive GUI.

Perhaps. There are differences, certainly. But I found when I put my mind to it I accommodated easily and the new features are worth a bit of learning curve. Learning is good for your head.... ;)

krs
Jan 30th, 2016, 09:11 AM
The "differences" don't bother me if they are 'positive'.
But when the changes don't maker sense or create more work for me than before I really get annoyed.

Two other things that are frustrating on 10.9, maybe they are fixed later.

I have set up a folder on my desktop that all my downloads and "save as' go to. That way I know exactly where to look for those files.

What happens with 10.9, I was on 10.6 before, is that
1. The downloaded file doesn't show up right away in that folder it was downloaded to.
If I do a "file find" on the Mac and check the file location, it shows as being in that folder and when I double-click on it, it launches, but if I look at the file listing of that folder it's not there. I have files sorted by time and date, so any new files would be at the very top.
Then, after a short while, that file eventually shows up in the folder. Haven't figured out why that happens but it happens pretty regularly -vnever happened on 10.6

2. The second annoyance is that 10.9 ocasionally ignores that folder location I have set up for downloads and the downloaded file ends up in the document folder. At least with "Save As" I can correct that if I think of checking where the file will be saved.
Say I download 8 pictures from a website, the first three or four will automatically go into the folder I have set and then suddenly the next one gets downloaded to "Documents", so now I have the extra step to move it.

Getting off topic here, but these are just a few examples where I find Apple is going downhill with the Mac OS.
This, btw, is on a new Mac that came with 10.9 originally, not an older one where the OS was upgraded to 10.9

krs
Jan 30th, 2016, 09:59 AM
Back on topic...

Just noticed that www.fordfusion.net does the same thing with FF 44.0
Website selected from a google search comes up for about 1/2 second, then goes back to the google search result page.
If I use FF private browsing, no problem.

eMacMan
Jan 30th, 2016, 11:00 AM
Interesting. I will certainly do an OS disk image before I update FireFox, at least that way it's only ten minutes to get back to the starting point if I have issues.

FireFox is my go to in Snow Leopard as Safari for that OS is stuck back in 2013.

CubaMark
Jan 30th, 2016, 12:42 PM
Just to eliminate the possibilities...

1/ did you download and upgrade FireFox from the official servers (http://www.getfirefox.com)? If you downloaded from, say, Softonic you may have installed malware / adware.

2/ give Malwarebytes Anti-Malware for Mac (https://www.malwarebytes.org/antimalware/mac/) (formerly Adware Medic) a scan of your system. You never know....

krs
Jan 30th, 2016, 12:57 PM
CM - I'm pretty sure I downloaded Firefox from the official site originally when I got my new Mac.

This update to 44.0 happened more or less automatically.
Got a message on the screen that there was a FF update ready for install.
FF needed to be shut down to do the install.
Since it seemed like a good time for me, I agreed and everything happened automatically - I could see the browser shutting down, and then bringing up the same windows I had open at the time.

Strange thing is that most sites do work fine, it's just the odd ones that either didn't load or that only load for a fraction of a second.
The BBC news site didn't load initially but is fine now, so that may have been a BBC web site issue.
But for CNN and the fordfusion site, I tried it a few times with the same results.

PS: I take it that malwarebytes is safe to use?????

CubaMark
Jan 30th, 2016, 02:31 PM
CM - I'm pretty sure I downloaded Firefox from the official site originally when I got my new Mac. This update to 44.0 happened more or less automatically.

In that case, yes, you're likely fine. :)

PS: I take it that malwarebytes is safe to use?????

It is indeed. But the company, IMHO, made a rather significant marketing error by changing the the name from the pleasant and professional "Adware Medic" to the rather scary "MalwareBytes Anti-Malware for Mac" moniker. A real D'oh! moment in marketing.

It's a quick scan and free. The fellow who created "Adware Medic" went to the new company when he sold the software rights, which inspires some confidence.

I recommend using it periodically, especially for novice users or for computers that have multiple users, some of whom may not be as *ahem* adept as others ;)

krs
Jan 30th, 2016, 02:49 PM
I installed and ran malwarebytes - nothing found.

pm-r
Jan 30th, 2016, 03:46 PM
… … …
It is indeed. But the company, IMHO, made a rather significant marketing error by changing the the name from the pleasant and professional "Adware Medic" to the rather scary "MalwareBytes Anti-Malware for Mac" moniker. A real D'oh! moment in marketing.
… … …


+1. And a big understatement IMHO!!!

hexdiy
Jan 30th, 2016, 08:33 PM
Be aware that 10.10 has DNS issues. Is there some compelling reason to not go straight to El Cap (10.11)? On both my machines it is completely reliable and stable...
Quite right, that was because of the infamous "Discoveryd". Under 10.10.4, OSX has reverted to using the proven m(ulticast) DNSresponder. No more DNS issues.

hexdiy
Jan 30th, 2016, 08:40 PM
I installed and ran malwarebytes - nothing found.
Maybe post us an Etrecheck report.
EtreCheck (http://etrecheck.com/)

krs
Jan 30th, 2016, 10:52 PM
Don't think Etracheck came up with anything that would be specific to this issue.

Remember, everything worked fine with the previous issue of Firefox.
I just typed cnn.com into the FF URL bar - cnn comes up and then after a few seconds the browser window reverts back to google (because that is my FF home page). If I go to cnn.com from another website, that website window will show up again after 2 seconds or so.
I tried the same thing, ie type cnn.com into the URL field with Safari, Chrome and Maxthon. No issue with any of them.

Here is the EtreCheck report:

EtreCheck version: 2.7.8 (238)
Report generated 2016-01-30 22:26:06
Download EtreCheck from EtreCheck (http://etrecheck.com)
Runtime 2:27
Performance: Excellent

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.

Problem: Other problem
Description:
Websites not stable with firefox

Hardware Information: ⓘ
Mac mini (Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
Mac mini - model: Macmini6,1
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n

Video Information: ⓘ
Intel HD Graphics 4000
DELL U2412M 1920 x 1200

System Software: ⓘ
OS X Mavericks 10.9.5 (13F34) - Time since boot: about 37 days

Disk Information: ⓘ
APPLE HDD ST500LM012 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (116.88 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ
MediaTek Inc MT1806
Apple, Inc. Keyboard Hub
PixArt USB Optical Mouse
Apple Inc. Apple Keyboard
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ
Mac App Store and identified developers

Unknown Files: ⓘ
~/Library/LaunchAgents/com.nchsoftware.v...plist
/Library/LaunchAgents/.svn/text-base/com.meklort.ps2.helper.plist.svn-base
/Library/LaunchDaemons/com.app4mac.CheckUpAgent.plist
~/Library/LaunchAgents/com.cyberic.smoothmouse.plist
/Library/LaunchAgents/com.meklort.ps2.helper.plist
~/Library/LaunchAgents/com.cyberic.smoothmouseupdater.plist
6 unknown files found. [Check files]

Kernel Extensions: ⓘ
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Support]

/System/Library/Extensions
[loaded] com.cyberic.SmoothMouse (9 - SDK 10.8) [Support]
[not loaded] com.iomega.driver.IomegaSAM (1.1.1) [Support]
[not loaded] de.meilenstein.driver.VampDriver (2.1.4) [Support]

~/Desktop/LGB English Database/CaptureIt! 2.app
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]

~/Desktop/LGB English Database/NetbookInstaller 20100616212351.app
[not loaded] IOSDHCIBlockDevice (1.0.0d1)
[not loaded] com.kext.HDAEnabler (1.0.0d1) [Support]
[not loaded] com.lnxneo.VerbHelper (1.1.0) [Support]
[not loaded] com.lnxneo.osx.ALC272 (2.7.2) [Support]
[not loaded] com.meklort.driver.CPUIDOverride (1) [Support]
[not loaded] com.meklort.driver.LidSleep (1) [Support]
[not loaded] com.meklort.driver.PatchedAppleAzaliaAudio (1.0.0d1) [Support]
[not loaded] com.meklort.symbols.cpuid (10.0.0) [Support]
[not loaded] com.nbi.driver.RealtekR1000 (1.8.1) [Support]
[not loaded] com.osxenablers.NVEnabler (0.0.1) [Support]
[not loaded] com.superhai.driver.SMBIOSResolver (1.0.7) [Support]
[not loaded] com.yourcompany.driver.AppleACPIPS2Nub (1.0.0d1) [Support]
[not loaded] com.yourcompany.driver.GMA500BacklightDisplay (1) [Support]
[not loaded] com.yourcompany.driver.VAIOPEnabler (1.0.0d1) [Support]
[not loaded] net.osrom.kext.HDAEnabler (1.0.1) [Support]
[not loaded] org.chameleon.plist.AHCIPortInjector (1.0.0) [Support]
[not loaded] org.netkas.fakesmc (2) [Support]
[not loaded] org.tgwbd.driver.ElliottForceLegacyRTC (1) [Support]
[not loaded] ru.Applelife.AttansicL1eEthernet (1.0.1b0) [Support]

Startup Items: ⓘ
Jaksta: Path: /Library/StartupItems/Jaksta
Startup items are obsolete in OS X Yosemite

System Launch Agents: ⓘ
[failed] com.apple.SafariNotificationAgent.plist

Launch Agents: ⓘ
[loaded] com.meklort.ps2.helper.plist.svn-base [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.meklort.ps2.helper.plist [Support]
[failed] org.glimmerblocker.updater.plist [Support]

Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.app4mac.CheckUpAgent.plist [Support]
[loaded] com.barebones.authd.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.rogueamoeba.hermes.plist [Support]

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.adobe.ARM.[...].plist [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.cyberic.smoothmouse.plist [Support]
[loaded] com.cyberic.smoothmouseupdater.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.nchsoftware.videopadpaid.schedule.LikeSurvey.p list [Support]

User Login Items: ⓘ
GrowlHelperApp Application (~/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
StartupAgent Application (~/Library/Application Support/de.meilenstein.alchemytv.startupagent/StartupAgent.app)
Startupd Application (~/Library/Application Support/StartupDaemon/Startupd.app)
System Events Application (/System/Library/CoreServices/System Events.app)
IomegaDriver Application (/System/Library/Extensions/IomegaSAM.kext/Contents/Resources/IomegaDriver.app)
CheckUpAlert Application (/Applications/CheckUp.app/Contents/Resources/CheckUpAlert.app)
EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Alfred UNKNOWN (missing value)
Dropbox UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
ClipMenu UNKNOWN (missing value)
SurplusMeterAgent Application (/Applications/SurplusMeter.app/Contents/Resources/SurplusMeterAgent.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)

Other Apps: ⓘ
[loaded] 0x7f8c5bc06d40.mach_init.Inspector
[loaded] 0x7f8c5bd48fb0.mach_init.crash_inspector
[loaded] 0x7f8c5be0f070.mach_init.crash_inspector
[loaded] 0x7f8c5be10510.mach_init.crash_inspector
[loaded] 0x7f8c5be10fb0.mach_init.crash_inspector
[loaded] 0x7f8c5bf07d30.mach_init.crash_inspector
[running] OpenObject.fuspredownloader.24672
[running] [0x0-0x4bc4bc].com.microsoft.Excel
[running] [0x0-0x786786].com.adobe.ARM
[running] [0x0-0x967967].com.bittorrent.uTorrent
[running] ch.sudo.cyberduck.38048
[running] com.Growl.GrowlHelperApp.15344
[running] com.adobe.Acrobat.Pro.13584
[running] com.adobe.PDApp.AAMUpdatesNotifier.208.E4FD3F6D-26A2-46BF-880E-E3CC32BA972A
[running] com.adobe.Reader.17984
[running] com.app4mac.CheckUpAlert.23616
[loaded] com.barebones.textwrangler.47200
[loaded] com.bittorrent.uTorrent.22736
[running] com.epson.EventManager.16224
[running] com.etresoft.EtreCheck.306976
[running] com.google.Chrome.25728
[running] com.google.android.mtpagent.16928
[running] com.maxthon.Maxthon.26080
[loaded] com.microsoft.Excel.63040
[running] com.microsoft.Powerpoint.34528
[running] com.microsoft.Word.231824
[running] com.microsoft.autoupdate.fba.252240
[running] com.skoobysoft.surplusmeteragent.16752
[running] de.clipgrab.ClipGrab.259280
[running] de.meilenstein.alchemytv.startupagent.15520
[running] net.sourceforge.audacity.21328
[running] net.sourceforge.seashore.255936
[loaded] net.sourceforge.seashore.276000
[running] org.mozilla.firefox.232176
[loaded] org.mozilla.firefox.36816
[running] org.videolan.vlc.232528

Internet Plug-ins: ⓘ
PandoWebInst: Version: 1.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 20.0.0.286 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 1.4 [Support]
Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.0.0 [Support]
AdobePDFViewer: Version: 11.0.02 - SDK 10.6 [Support]
ContentUploaderPlugin: Version: 1.2 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
Move-Media-Player: Version: npmnqmp 07074032 [Support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Support]

Safari Extensions: ⓘ
ButtonBar+

3rd Party Preference Panes: ⓘ
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Iomega Active Delivery [Support]
MacFUSE [Support]
Perian [Support]
Remote Control [Support]
SmoothMouse [Support]
Synaptics Trackpad [Support]

Time Machine: ⓘ
Time Machine not configured!

Top Processes by CPU: ⓘ
6% WindowServer
4% firefox
3% kernel_task
3% fontd
2% Adobe Reader and Acrobat Updater

Top Processes by Memory: ⓘ
1.36 GB kernel_task
1.09 GB Preview
737 MB firefox
426 MB Cyberduck
393 MB mds_stores

Virtual Memory Information: ⓘ
3.61 GB Free RAM
11.00 GB Used RAM (3.28 GB Cached)
941 MB Swap Used

Diagnostics Information: ⓘ

Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.

hexdiy
Jan 31st, 2016, 02:26 AM
1st impressions? Get rid of Kies. It's extremely buggy on a Mac!
And I bet you're running some more funny software, too. The mere presence of Netkas- god bless him!- and Chameleon is telling me you've been hackintoshing your system.
Sorry, but I don't have the time to analyse all of it right now.
But forgive my saying so, yours is a very dirty system...

Unknown Files: ⓘ
~/Library/LaunchAgents/com.nchsoftware.v...plist
/Library/LaunchAgents/.svn/text-base/com.meklort.ps2.helper.plist.svn-base
/Library/LaunchDaemons/com.app4mac.CheckUpAgent.plist
~/Library/LaunchAgents/com.cyberic.smoothmouse.plist
/Library/LaunchAgents/com.meklort.ps2.helper.plist
~/Library/LaunchAgents/com.cyberic.smoothmouseupdater.plist
6 unknown files found. [Check files]

CU!

krs
Jan 31st, 2016, 10:38 AM
Why would you call Kies funny software?

I need it to download pictures from the Galaxy cell phone - not that it works that well but I have not found an alternative other than taking out the SD card each time.
If you have a better software to access images on a Samsung Galaxy I'm all ears.

But regardless, I doubt if Kies or any other software I have on the Mac has anything to do with my FF problem.
I was thinking it may have to do with FF plug ins.
One clue is also that with FF private browsing the problem does not happen,

rgray
Jan 31st, 2016, 10:58 AM
Why would you call Kies funny software?

I need it to download pictures from the Galaxy cell phone - not that it works that well but I have not found an alternative other than taking out the SD card each time.
If you have a better software to access images on a Samsung Galaxy I'm all ears.

But regardless, I doubt if Kies or any other software I have on the Mac has anything to do with my FF problem.
I was thinking it may have to do with FF plug ins.
One clue is also that with FF private browsing the problem does not happen,

So.... Have you tried removing or disabling thos plug-ins?

krs
Jan 31st, 2016, 11:51 AM
No, but they are all set to "Ask to Activate" except for two which FF states are always needed.

I think I just use FF private browsing for the time being or a different browser.
My main purpose of posting was to see if anybody had the same problem and give people a 'heads up'

krs
Jan 31st, 2016, 11:55 AM
Unknown Files: ⓘ
~/Library/LaunchAgents/com.nchsoftware.v...plist
/Library/LaunchAgents/.svn/text-base/com.meklort.ps2.helper.plist.svn-base
/Library/LaunchDaemons/com.app4mac.CheckUpAgent.plist
~/Library/LaunchAgents/com.cyberic.smoothmouse.plist
/Library/LaunchAgents/com.meklort.ps2.helper.plist
~/Library/LaunchAgents/com.cyberic.smoothmouseupdater.plist
6 unknown files found. [Check files]

Should I just trash those?

The only one I recognize was "smoothmouse" and I don't think I use that any more.
No clue what the others are.

Kami
Jan 31st, 2016, 03:26 PM
I just copied each line separately into a google search

For example: /Library/LaunchDaemons/com.app4mac.CheckUpAgent.plist

This got me one of many hits:

https://discussions.apple.com/thread/1482106?start=0&tstart=0

You may want to remove checkupagent based on that discussion. Don't know if that will solve your issues with Firefox but it seems like a prudent thing to do anyways.

hexdiy
Jan 31st, 2016, 04:36 PM
Good job, Kami!
@krs: I think your system has lots of crud that can go. Especially the items mentioned in your last post. Carefully check what they are components of, and use an official uninstaller if you can.

rgray
Jan 31st, 2016, 04:40 PM
Good job, Kami!
@krs: I think your system has lots of crud that can go. Especially the items mentioned in your last post. Carefully check what they are components of, and use an official uninstaller if you can.

Seems to me it would be easier in the long run just to nuke 'n' pave this system!!! ;)

hexdiy
Jan 31st, 2016, 05:01 PM
krs's system? Yep, I think so, rgray!

krs
Jan 31st, 2016, 05:50 PM
Good job, Kami!
@krs: I think your system has lots of crud that can go. Especially the items mentioned in your last post. Carefully check what they are components of, and use an official uninstaller if you can.

This is rather ironic don't you think?

App4mac is essentially the same type of software as Etracheck, it supposedly analyses the a specific Mac to try to pin point problems.
App4mac releases CheckUp 1.0 | Macworld (http://www.macworld.com/article/1131935/checkup.html)
I'm sure I downloaded that years ago at the suggestions of somebody here on ehMac.
Don't recognize their current website but that may have changed since then.

Just to ne perfectly clear - I am not having any problems with my Mac the way it sits so starting from scratch is not a reasonable option.
If I had all sorts of unexplained issues I would agree; but everything runs just fine - thank-you

The Firefox problem started with the last FF upgrade.
I check cnn.com pretty much every day so I can be very specific that the problem was not there with the previous version of FF.

And my latest testing suggests that the issue is related to some ad that comes up when I access cnn.com

pm-r
Jan 31st, 2016, 06:45 PM
Hmmm…??? Just trying to get my brain around this and figure out just what is "rather ironic"…????

And if everything is working well except for the recent FF upgrade, why not go back to the FF version that was, I gather running properly, or use another browser???

hexdiy
Jan 31st, 2016, 06:55 PM
Etrecheck is rock solid, even on the newest El Cap version. And has helped a big bunch of users on a lot of fora solve their problems.

That much, though, cannot be said for App4mac : it is spawning issues, e.g.:


Wed 10.01.08 10.01.08 10:07:57pm com.apple.launchd[1] (com.app4mac.CheckUpAgent[708]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
Wed 10.01.08 10.01.08 10:07:57pm com.apple.launchd[1] (com.app4mac.CheckUpAgent[708]) Exited with exit code: 1
Wed 10.01.08 10.01.08 10:07:57pm com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds


Continuous respawn slowing down your system? Look for & eradicate app4Mac CheckUpAgent, I'd say...

Source: SMSdaemon? What is it? | MacRumors Forums (http://forums.macrumors.com/threads/smsdaemon-what-is-it.382226/)
Post#6.

hexdiy
Jan 31st, 2016, 07:02 PM
The Firefox problem started with the last FF upgrade.
I check cnn.com pretty much every day so I can be very specific that the problem was not there with the previous version of FF.

And my latest testing suggests that the issue is related to some ad that comes up when I access cnn.com

Try running Ghostery, krs!
https://www.ghostery.com/try-us/download-browser-extension/

And try loosing your FF cookies and emptying its cache. Good luck!

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

rgray
Jan 31st, 2016, 07:10 PM
This is rather ironic don't you think?

App4mac is essentially the same type of software as Etracheck, it supposedly analyses the a specific Mac to try to pin point problems.
App4mac releases CheckUp 1.0 | Macworld (http://www.macworld.com/article/1131935/checkup.html)
I'm sure I downloaded that years ago at the suggestions of somebody here on ehMac.
Don't recognize their current website but that may have changed since then.

Just to ne perfectly clear - I am not having any problems with my Mac the way it sits so starting from scratch is not a reasonable option.
If I had all sorts of unexplained issues I would agree; but everything runs just fine - thank-you

The Firefox problem started with the last FF upgrade.
I check cnn.com pretty much every day so I can be very specific that the problem was not there with the previous version of FF.

And my latest testing suggests that the issue is related to some ad that comes up when I access cnn.com

What is "ironic" is that you would have spent less time doing nuke 'n' pave than you have already done dicking around with no success. Not to mention time put in by others on your behalf!!!

Have you tried an uninstall/reinstall of FF? That would seem a reasonable place to start.

Failing that, try reverting FF. IF, as you claim, everything else if working fine... However from the presented log files, I'd suggest everything IS NOT fine "under the hood"......

hexdiy
Jan 31st, 2016, 07:12 PM
[QUOTE=krs;2145361
Is there any way to revert back to the previous issue of FF?
Pretty much all my bookmarks are in FF so using another browser is a PITA.
[/QUOTE]
Time Machine & if need be Migration Assistant, the usual suspects?

hexdiy
Jan 31st, 2016, 07:16 PM
[QUOTE=rgray;2146721However from the presented log files, I'd suggest everything IS NOT fine "under the hood"......[/QUOTE]
Indeed, some things very fishy under the hood!

pm-r
Jan 31st, 2016, 07:30 PM
Gee, I couldn't help notice in the posted report with just a very quick glance:
"…Time since boot: about 37 days "

It seems to me I've read here many times the standard recommendation when things go goofy is to shutdown and reboot. I wonder if that just might help fix any problem???

rgray
Jan 31st, 2016, 07:32 PM
Install Older Version of Firefox (https://support.mozilla.org/en-US/kb/install-older-version-of-firefox)

I still want to downgrade — where can I get the previous version?

Although Mozilla has a website with old versions of Firefox for testing purposes, it is not recommended that you use anything but the latest version.
Warning: Using old versions of Firefox poses a significant security risk.
Firefox 42.0 (US English)
Directory of other versions and languages (https://ftp.mozilla.org/pub/firefox/releases/)
Important: By default, Firefox is set to automatically update itself. If you install an older version of Firefox, you'll need to change your update settings to prevent the latest Firefox version from being reinstalled. See Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox for details.
If you can't use the latest version of Firefox, instead of installing an older version and changing your update settings, we recommend that you use the latest version of another browser:

Safari
Google Chrome
Opera

rgray
Jan 31st, 2016, 07:39 PM
Gee, I couldn't help notice in the posted report with just a very quick glance:
"…Time since boot: about 37 days "

It seems to me I've read here many times the standard recommendation when things go goofy is to shutdown and reboot. I wonder if that just might help fix any problem???

Holy Crap!!! How did I (and others) missed THAT!! :lmao:

Indeed the Prime Directive of troubleshooting is, and always has been, and 'ever more shall be' when in doubt REBOOT..... :clap: :clap:

krs
Jan 31st, 2016, 08:00 PM
Hmmm…??? Just trying to get my brain around this and figure out just what is "rather ironic"…????

And if everything is working well except for the recent FF upgrade, why not go back to the FF version that was, I gather running properly, or use another browser???

Couldn't figure out how to go back to the version of FF I had before.
When I go to the FF website it tells me "Congrats, you are using the latest version of FF" and that's it
The problem with the new version of FF only happens on cnn.com and one other website so far, so I use FF private browsing on those which works fine.

This is more of an annoyance rather than a major issue.

krs
Jan 31st, 2016, 08:04 PM
Etrecheck is rock solid, even on the newest El Cap version. And has helped a big bunch of users on a lot of fora solve their problems.

That much, though, cannot be said for App4mac : it is spawning issues,

I just tried to get rid of App4mac.

Turns out the application was already gone from my App folder; must have trashed it shortly after it was originally installed.
Just had the deamon left which I now just trashed and rebooted the Mac.

However, problem is still the same.

krs
Jan 31st, 2016, 08:20 PM
Try running Ghostery, krs!
https://www.ghostery.com/try-us/download-browser-extension/

And try loosing your FF cookies and emptying its cache. Good luck!

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Emptied FF cache and deleted all FF cnn cookies.

Still the same problem.

Ghostery?
How does that work?
I added it to FF but that did nothing

pm-r
Jan 31st, 2016, 08:24 PM
I just tried to get rid of App4mac.

Turns out the application was already gone from my App folder; must have trashed it shortly after it was originally installed.
Just had the deamon left which I now just trashed and rebooted the Mac.

However, problem is still the same.


Download and use Find Any File.app id you don't have it already and do a search and destroy on any files with "App4mac" in them, and their later name they had to change to which I don't recall.

Find Any File has a nice select and Immediate Delete, completely bypassing the Trash if you like.
Thomas Tempelmann - Find Any File (http://apps.tempel.org/FindAnyFile/)

And oh yes, don't forget to shutdown, wait 30 seconds at least then boot up. Your Mac will probably feel refreshed and uncluttered.

krs
Jan 31st, 2016, 08:25 PM
What is "ironic" is that you would have spent less time doing nuke 'n' pave than you have already done dicking around with no success. Not to mention time put in by others on your behalf!!!

Have you tried an uninstall/reinstall of FF? That would seem a reasonable place to start.

Failing that, try reverting FF. IF, as you claim, everything else if working fine... However from the presented log files, I'd suggest everything IS NOT fine "under the hood"......

I can assure you everything is "working fine" except for this particular issue.

I assume by nuke 'n pave you mean to start from scratch with a new download of the OS to a clean drive.
That would mean I have to download and reinstall all of the applications I now have and use.
Last time I did that it took days.

As to time put in by others - I appreciate the help and suggestions, that's what ehMac, at least this section is all about, but nobody is twisting anyone's arm to post here.

krs
Jan 31st, 2016, 08:27 PM
Indeed, some things very fishy under the hood!

Well, they might be fishy but my Mac doesn't mind.

krs
Jan 31st, 2016, 08:31 PM
Gee, I couldn't help notice in the posted report with just a very quick glance:
"…Time since boot: about 37 days "

It seems to me I've read here many times the standard recommendation when things go goofy is to shutdown and reboot. I wonder if that just might help fix any problem???

"Reboot" is the first thing I do on Windows - not so much on a Mac.
But I did reboot - still the same problem.

I don't think the issue has anything to do with the Mac itself - it's some interaction between the new version of FF and some websites, cnn.com being the one I currently test on.

I'm going to look for a FF forum to see if I can get an idea there what may be happening.

krs
Jan 31st, 2016, 08:34 PM
Install Older Version of Firefox (https://support.mozilla.org/en-US/kb/install-older-version-of-firefox)
I still want to downgrade — where can I get the previous version?

Although Mozilla has a website with old versions of Firefox for testing purposes, it is not recommended that you use anything but the latest version.
Warning: Using old versions of Firefox poses a significant security risk.
Firefox 42.0 (US English)
Directory of other versions and languages
Important: By default, Firefox is set to automatically update itself. If you install an older version of Firefox, you'll need to change your update settings to prevent the latest Firefox version from being reinstalled. See Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox for details.
If you can't use the latest version of Firefox, instead of installing an older version and changing your update settings, we recommend that you use the latest version of another browser

Thanks for that input - much appreciated

krs
Jan 31st, 2016, 08:36 PM
Holy Crap!!! How did I (and others) missed THAT!! :lmao:

Indeed the Prime Directive of troubleshooting is, and always has been, and 'ever more shall be' when in doubt REBOOT..... :clap: :clap:

As I said - reboot on Windows
I can't remember rebooting a Mac has ever fixed anything for me.
But of course t can't hurt

krs
Jan 31st, 2016, 08:43 PM
Turns out someone else had the same problem
https://support.mozilla.org/en-US/questions/1107197

But they sorted it out

PS: Turns out one user sorted it out but another didn't

pm-r
Jan 31st, 2016, 08:50 PM
As I said - reboot on Windows
I can't remember rebooting a Mac has ever fixed anything for me.
But of course t can't hurt


Don't forget if you want to do some testing, you can always try doing a cold boot from a shutdown and using Safe Boot Mode.

But the results with a browser can be all over the place as most normal extensions will probably get disabled.

krs
Jan 31st, 2016, 09:12 PM
Thanks pm-r,

I will just leave it for now.

I added my problem to the existing one on the FF support site - I'll just wait to see if something gets resolved.

The problem definitely seems to be caused by some website that cnn.com links to, the question really is why does FF react this way and all other browsers I tried do not. That was also reported on the Mozilla support site.

hexdiy
Jan 31st, 2016, 09:18 PM
Emptied FF cache and deleted all FF cnn cookies.

Still the same problem.

Ghostery?
How does that work?
I added it to FF but that did nothing

Ghostery tracks your trackers for you. No more Ad banners!
Your Internet use is still being logged, though...

Don' t like that? Switch to Ad Nauseam!
https://github.com/dhowe/AdNauseam

hexdiy
Jan 31st, 2016, 09:32 PM
Something more drastic? Well, try and park org.mozilla.firefox.plist or ~org.mozilla.firefox.plist to the desktop or somewhere.
Restart & see if your issue persists.
If not, thrash the original .plist for good. Property lists will rebuild well & proper on startup.

hexdiy
Jan 31st, 2016, 10:22 PM
Hey krs, you haven't downloaded FF 44 from Softonic or the likes have you? Straight from Mozilla.org?

krs
Jan 31st, 2016, 10:29 PM
Download and use Find Any File.app id you don't have it already and do a search and destroy on any files with "App4mac" in them, and their later name they had to change to which I don't recall.

Find Any File has a nice select and Immediate Delete, completely bypassing the Trash if you like.
[url=http://apps.tempel.org/FindAnyFile/]Thomas Tempelmann - Find Any File[/url

"FindAnyFile" found 6 more files with App4mac in the name - they all related to "CheckUp"

Did a find for CheckUp and got 51 more hits.
So now I'm going through those and trashing any that relate to the CheckUp application plus the application itself.

Won't help with the FF problem but I might as well get rid of things I don't use.

hexdiy
Jan 31st, 2016, 10:47 PM
Hey, pm-r: thank you for that Find Any File/ Thomas Tempelmann link! I've found a file I was looking for, knew pretty much where it should be, but Spotlight would by no means show it. FAF did.

yeeeha
Jan 31st, 2016, 10:57 PM
Something more drastic? Well, try and park org.mozilla.firefox.plist or ~org.mozilla.firefox.plist to the desktop or somewhere.
Restart & see if your issue persists.
If not, thrash the original .plist for good. Property lists will rebuild well & proper on startup.
That might help. I had done that before and resolved my FF problem.

I am not running FF44. My version of FF is 38.6.0esr. It doesn't have the latest bells and whistles of FF, but has the latest security updates as FF44. My problem with the CNN site is that the copy of FF38.6.0esr under OS 10.6 fails to render the site properly. No problem when I visited CNN with Safari. On my other Mac with OS 10.9 and the same FF38.6.0esr, no problem at all with CNN. There are a few websites that FF38.6.0esr fails to render anything but no such problem with Safari. All I can say is that there is definitely something weird about the last few versions of FF. There were less problems when I had FF31.8.0esr until two weeks ago when I upgraded to 38.6.0esr. The reason of the update is that Mozilla stops applying further security update to FF31.x esr.

It is possible to downgrade to a previous version of FF. The list of FF that Mozilla has ever released is here (https://ftp.mozilla.org/pub/firefox/releases/). When you delete a copy of FF, the profile of FF stays on your machine and the new version of FF uses the same files stored in the Profiles folder of the previous FF. To see what is stored in the Profiles folder, ~/Library/Application Support/Firefox/Profiles/[alphanumeric folder].

pm-r
Jan 31st, 2016, 11:06 PM
Hey, pm-r: thank you for that Find Any File/ Thomas Tempelmann link! I've found a file I was looking for, knew pretty much where it should be, but Spotlight would by no means show it. FAF did.


I'm glad you found FAF useful and God knows how many times I've posted and suggested its use here, ; ) and indispensable for proper Mac use and maintenance IMHO.

And did you mean Stoplight??? aka Spotlight as Apple call it. But it does have some use. :D

yeeeha
Jan 31st, 2016, 11:18 PM
If you have a better software to access images on a Samsung Galaxy I'm all ears.

I tried Kies, never liked it. I use Android File Transfer (https://www.android.com/filetransfer/) to put PDF files and videos on my Samsung phone.

hexdiy
Jan 31st, 2016, 11:23 PM
Thanks for your confirmation, yeeeha!

~org.mozilla.firefox.plist was exactly what I was looking for krs to park/displace/ delete.

Couldn't locate it here however where I expected it to be. Not with command-f anyhow. Thanks to pm-r's councel & FindAnyFile by Thomas Tempelmann, I did.

So, what's keeping you, krs. Thrash the darn .plist!

hexdiy
Jan 31st, 2016, 11:26 PM
Kies is not stable on OSX.

hexdiy
Jan 31st, 2016, 11:39 PM
I'm glad you found FAF useful and God knows how many times I've posted and suggested its use here, ; ) and indispensable for proper Mac use and maintenance IMHO.

And did you mean Stoplight??? aka Spotlight as Apple call it. But it does have some use. :D
Don't have El Capitan yet, but holding my heart for System Integrity Protection icm with FAF.
I'll turn SIP off no doubt.

And yes, Stoplight has my severe doubts now, too. Surely I have eyes to see, but something like FAF holding my hands to look properly seems indispensible.

My bad, probably, I knew what and where to look for...

krs
Feb 1st, 2016, 12:02 AM
Hey krs, you haven't downloaded FF 44 from Softonic or the likes have you? Straight from Mozilla.org?

I didn't download FF 44 at all.
Just got a message in FF that there was an update I needed to install for security and stability reasons - the standard blurb.
I assume the update came from firefox

krs
Feb 1st, 2016, 12:07 AM
Hmmm....
Turns out i/we are barking up the wrong tree!

Just tried cnn.com on one of the Macs a member of my family has - 13-inch MacBook Pro still running )S 10.6
She uses Safari normally but has the previous version of FF om her Mac, 43.0.5 I think it was when I checked.
Anyway - when I go to cnn.com on that version of FF I get exactly the same problem.

So this was just a coincidence that I noticed it after I upgraded to FF 44

krs
Feb 1st, 2016, 12:28 AM
I tried Kies, never liked it. I use Android File Transfer (https://www.android.com/filetransfer/) to put PDF files and videos on my Samsung phone.

I actually already have Android File Transfer on my Mac.
Can't remember why I could not use it.

I'll try it again tomorrow.

yeeeha
Feb 1st, 2016, 02:17 AM
I didn't download FF 44 at all.
Just got a message in FF that there was an update I needed to install for security and stability reasons - the standard blurb.
I assume the update came from firefox
You can set FF to automatically check for updates, then alert you and ask you what to do instead of auto updating.

pm-r
Feb 1st, 2016, 12:40 PM
Don't have El Capitan yet, but holding my heart for System Integrity Protection icm with FAF.
I'll turn SIP off no doubt.

And yes, Stoplight has my severe doubts now, too. Surely I have eyes to see, but something like FAF holding my hands to look properly seems indispensible.

My bad, probably, I knew what and where to look for...


If you want to try a dramatic "find" test, type in '.lproj' (no quotes) into Spotlight and see the number it produces.

Now do the same thing in FAF, you can shorten the hits by making it 'name ends in' and Add choice -> 'is a folder' and see if there's much of a difference of what FAF shows!! It'll bet it will blow you away.

PS: most of those are surplus language files, but that's another subject.

eMacMan
Feb 1st, 2016, 12:53 PM
You can set FF to automatically check for updates, then alert you and ask you what to do instead of auto updating.

FWIW I always set to manual update. That way I make sure OS is fully backed before I update. Also by not updating the instant an update is available, I can see if one of these threads develop. If so I skip that version altogether and wait to see what next week/month may bring.

krs
Feb 6th, 2016, 07:33 PM
Well, the issue I had with cnn and Firefox somehow resolved itself.

Firefox is still at issue 44.0, I assume something happened to one of the links that cnn pointed to to correct the issue.
Stii strange that the problem only happene with FF and none of the other browsers I tried.

rgray
Feb 29th, 2016, 07:33 AM
I am using the latest version of Firefox 35.0 and still my Firefox is getting crash. So what does I do now?

:confused: The latest version of FF is 44.0.2. For starters you are at least 9 versions out of date.....

rgray
Feb 29th, 2016, 07:51 AM
https://www.mozilla.org (https://www.mozilla.org/en-GB/firefox/new/?utm_source=getfirefox-com&utm_medium=referral)

pm-r
Feb 29th, 2016, 12:00 PM
Thank you so much for sharing a link of latest Firefox version with me.


I don't use FF too much, but to keep it up to date, which seems to be overly often it seems, just click its About Firefox(menu) and in there it will show if there's an update available.

If so, click it and it will download and install and you'll be told to restart FF for the update to work.

EDIT:
I was just snooping around my FF Preferences and on its left "sidebar" is "Advanced" at the bottom.
Clicking it I got an option that was unchecked — "Automatically install updates (recommended: improved security)"

So theres's a FF auto updating option for you if you want.