: getting Faxes on iMac?

Feb 25th, 2015, 09:13 AM
So we have a fax machine at work that has died. We do not use it a lot, but every now and then we have a few customers who fax. We have tried to get them to use email with no luck. We can no longer buy supplies for our fax and I do not want to buy a new fax machine for the few orders we get via fax, and all the great cruise ship deals that come through.

How can I get faxes on a 21" iMac? It is the last model before the slim design came out. Do I need specific hardware to run the line into the iMac?

Feb 25th, 2015, 09:58 AM
yes, I believe so. You could try one of the internet faxing services available. I don't know how well they work, personally, but they are there. Otherwise, US robotics modem or a multifunction printer that supports faxing on Mac.

John B

Feb 25th, 2015, 11:49 AM
We have used this - https://itunes.apple.com/ca/app/ifax-send-receive-faxes/id553823587?mt=12

Feb 25th, 2015, 12:16 PM
We have used this - https://itunes.apple.com/ca/app/ifax-send-receive-faxes/id553823587?mt=12

Does that work with a phone line? I am not sure if our setup will even work if we move it to a computer. We have 3 lines, the 2nd line doubles as a fax, we manually transfer it over.

Feb 25th, 2015, 03:17 PM
US robotics modem

The Apple external USB fax modem definitely would not work with OS 10.7 and above or recent Macs. Apple stopped supporting its own device as of OS 10.7. I have an Apple USB external fax modem, which looks very similar to the US Robotics version. I used the fax modem with my old late-2007 MBP. When I purchased an early-2011 MBP a few years ago, I tried the Apple USB fax modem. At that time the early-2011 MBP ran OS 10.6.8. As soon as I plugged in the fax modem, I got a prompt that the machine did not support such a device.

US Robotics USR5637 fax modem is compatible with OS 10.9. See this discussion (https://discussions.apple.com/thread/5543262).

Feb 25th, 2015, 05:48 PM
If you were my client, I'd ask you to try to calculate the number of 'holdouts' as well as calculate the number of times each has faxed to you in the past year or 6 months or whatever you can measure.

Then determine if keeping the fax option is really worth it.

Feb 25th, 2015, 08:26 PM
Simple, just change the FAX number to an email address or provide a web contact or submission form. ;) :D