: tech. support hints

Jan 25th, 2004, 09:22 PM
when asking for tech. support please do yourself a favour and included AS MUCH INFO. as possible

such as the version of your operating system
the model of your mac (or pc)

take some time to provide info. to those that respond with FREE support so that they can provide solutions quickly
don't assume that everyone knows you are running Panther or Jaguar or 9.2.1
you may not realise that different versions of the mac OS have different issues and therefore different answers


Jan 26th, 2004, 04:20 AM
Not just OS, but model/processor/ram config/hard drive size/etc. all helps, and helps more than you probably think.