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Old Jan 20th, 2012, 12:52 PM   #51
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Originally Posted by HowEver View Post
The police provide you with a report. It doesn't prove anything has been stolen, and they won't go looking for anything.

Nothing prevents you from reporting to Apple, with a police report, that an item has been stolen when it hasn't been.
Nothing prevents you from doing that... except the need to tell a whopper to the police. You will stop a fair number of dishonest people right there. There is no way to stop every dishonest person, but making them come into contact with the police as part of their scam will make it less attractive.

And of course the police don't go looking for anything, because the chances of finding anything are virtually nil. Because there's no cooperation between police and companies like, say, Apple.

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Originally Posted by HowEver View Post
That item you bought from Craigslist or the classifieds? Wait for it to be reported as stolen. If Apple was running a killswitch on all such items, forums like this would explode.
So basically, the argument against companies keeping lists of allegedly stolen goods is that if they did, scammers would sell second-hand gear, report it stolen, then get the money and/or the gear back by reporting the s/n to Apple. As opposed to, say, calling the cops and falsely accusing the hapless mark of theft, which they could do right now.

Doesn't that strike you as a remarkably stupid, high-risk, ineffective and laborious way to make a dishonest buck?

And it's all the more farfetched if the system is based on items being brought in for service, as opposed to being used for iTunes or what have you. Because if it hinges on a future service call, the scam is going to fail outright a huge percentage of the time.

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Originally Posted by HowEver View Post
I've had an iPhone stolen. Rogers killed the service on it, as did Apple. It will never be used as a phone again. They did this at my word. That's about all you're going to get.
That sounds like more than what anyone is actually suggesting, so I'm not sure what your point really is.
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Old Jan 20th, 2012, 02:48 PM   #52
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Originally Posted by Sonal View Post
Ah, see, I don't go in for the warranty on anything except my laptop.

If my TV breaks, it's usually not worth bringing it in for repair. But not so with my laptop.
When you pay over $3200 for a new TV and it breaks within the warrantee period, it's worth bringing it in to be fixed for free. I haven't had a problem with it since (knock on wood).

Same thing with my Xbox 360. When it got the RROD, I just phoned Microsoft, and they checked the warrantee, and I sent me a replacement one back. Now I had to to send the replacement back for a second replacement, but eventually I got a replaced one that worked.
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Old Jan 20th, 2012, 09:56 PM   #53
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What's stupider then him suing apple for this is that they paid out!! Common sense would tell you if you just bought over 2 grand of computer stuff that you wouldn't leave it unattended in your car for a pit stop on your way home. Drive home and then go back out. He should have sued the convenience store too for his car not being safe while it was parked there or for them not having video cameras to catch the person who did it. At least he went after a reasonable amount and not a small fortune for damaged feelings or any of that other BS.
Apple uses the serial number when something is brought in for servicing so it should be pretty easy for them to flag items that have been reported as stolen.
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Old Jan 20th, 2012, 10:43 PM   #54
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Originally Posted by Bjornbro View Post
WHAT!?
How is that possible? How does one prove it wasn't stolen? Guess next time I'll buy an iMac, give it to a friend, then go back to Apple and claim it was stolen and have them give me an equivalent credit.
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Originally Posted by gmark2000 View Post
This is B.S. Apple has no culpability or responsibility for the security of their products once sold. You can get mugged outside of Tiffany and it remains the same - it's a crime by criminals.
Culpability or no culpability what would it cost in terms of remedy vs the cost of continually being kicked and having your good name dragged through the mud.

The remedy of new Apple products cost Apple how much?

The cost of legal expense may actually amounted to a larger cost to Apple than the remedy offered. Let alone the cost to reputation and brand.

I am sure the settlement made sure to say that Apple is not responsible for anything past, present or future.

As result of the settlement:

how many citizens here have higher regard for Apple now?;

How many citizens here feel anger or animosity towards Apple?

Did Apple win or lose in your opinion?
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Old Jan 21st, 2012, 12:52 PM   #55
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But it's sad when you can leave a store with a purchase, be followed, have your car broken into, and be considered a greedy idiot for your troubles.
Um, you forgot to include "leave items in a car unattended and then sue the company you purchased the items from."

That's the greedy part.

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If he really was followed then it wouldn't have made much if any difference if he'd left the item in view or not; the criminal knew it was there.
Sure, but if the items were locked in a trunk, the crooks might not have been able to get at them. He also could have easily brought the laptop into the store with him. The box has a damn handle.

Another way to look at it: what if the criminal had followed him home? Nothing stopping any crook from watching any store and following those people home, then breaking into the house and stealing the item.

Would you still sue Apple? Or would you put in an insurance claim? If you sue the company you purchased from, that opens the floodgates for people to sue any company after they have something stolen. It's stupid.
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Old Jan 21st, 2012, 02:02 PM   #56
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What's stupider then him suing apple for this is that they paid out!! Common sense would tell you if you just bought over 2 grand of computer stuff that you wouldn't leave it unattended in your car for a pit stop on your way home. Drive home and then go back out. He should have sued the convenience store too for his car not being safe while it was parked there or for them not having video cameras to catch the person who did it. At least he went after a reasonable amount and not a small fortune for damaged feelings or any of that other BS.
Apple uses the serial number when something is brought in for servicing so it should be pretty easy for them to flag items that have been reported as stolen.

Probably the reason that Apple did pay is the amount requested was less than the legal fees to fight it.

Gets me to thinking though. Remembering the clay iPads scam over in BC, it would be a great scam to buy something pay someone a couple of hundred to rip it off, then sue the manufacturer. Ultimately recoup the purchase price and then some, and probably get the computer back as well. I am not intending implying this is what happened. Just pointing out the scam possibilities.
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Old Jan 21st, 2012, 02:35 PM   #57
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Well, yes, an insurance claim appears more sensible, even in the car scenario. And I suppose there are good legal reasons for companies to leave customers completely on their own once they walk out the door -- even though I can see why the guy felt wronged (known pattern of thefts, no warning; serviced stolen machine despite having been informed).

Still, I would hardly call a man greedy if he simply sued for a replacement rather than piling on all kinds of bogus claims to squeeze out some outrageous sum.

That said, I still don't see anything unreasonable about the idea of companies such as Apple (but not only Apple) flagging stolen goods in their warranty databases.

At worst, it would serve as a deterrent to scams and insurance fraud. Right now, you can sell your MBP to a stranger then concoct a "theft" story for the police and insurance company, secure in the knowledge that there's effectively no chance of the "stolen" property resurfacing and getting you in trouble.
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Old Jan 24th, 2012, 06:37 PM   #58
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As a person who sees BS claims like this everyday for a major retailer I can tell you that if this went to court Apple would have requested legal costs for sure. I know reputation is important but where does the duty of care end, at the gravesite. I think people are somehow under the impression that any incident can always be someone else's fault and not their own. The world is not perfect and unfortunate incidents happen, chalk it up to bad luck and lets keep this crap out of the legal system. Like I always say " DENIAL is not just a river in Egypt ". A claim such as this would have lasted no more than 5 minutes on my desk!!!!

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Old Jan 31st, 2012, 07:48 AM   #59
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I love the argument that 'leaving a new laptop in the car is asking to have it stolen', so am I to leave the new Jag I bought locked in the garage so it won't get stolen? Morons, give your heads a shake... I mean the guys sounds like a bit of a pod, but still, no one 'deserves' to have something they just paid a lot of money for stolen. ..I.,

As for Apple 'doing' something about it, well they most definitely should be watching out for and setting up some type of program to see if in fact their stores are being used as a setup and selection point for targeting customers who make large purchases. They have a legal responsibility to do so. If their stores are being used in this way, they can be and should be held legally liable both civilly and criminally. Although one would think that someone casing customers would be smart enough to do so from outside the store, I'm not sure you could mill around an Apple Store for very long without buying something 'watching' what is going on as far as people paying for products.

If you steal my Leica, good luck getting it serviced. Apple likes to think of it's brand as being 'special', well act like it. Flagging products as stolen is just common sense, and would make sense for a company wanting to keep customers and their loyalty, but then again we're talking about Mac users here, doesn't really matter what Apple does, we'll just eat it up and buy their ****....
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Old Feb 4th, 2012, 12:06 PM   #60
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Apple isn't responsible for anyone after they leave the store, they're only responsible for their products. So if this lawyer didn't go to his car but instead went to the Yorkdale public bathrooms and was held/beaten up for his Mac, Apple is responsible? Apple is correct... they cannot warn each individual customer about their safety when it comes to being targeted by potential thieves.

What's next, BMW is responsible for their cars being stolen, Canon is on the hook for their cameras being taken, Canada Goose should pay for a thief stealing one of their jackets?

This lawyer sounds like an idiot for trying to assume Apple is somehow responsible for him being ripped off. I don't know how many people have been to Yorkdale Mall but as nice and fancy as it is, it's crawling with little punks and shady characters around it, especially near the parking garages.

Sue Yorkdale Mall but not Apple.
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