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Old Jul 26th, 2011, 12:22 AM   #11
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Hi did you go through this checklist?

Mac OS X: Gray screen appears during startup

You mention a dead optical drive, have you tried a cleaning disk to see if it helps? Basically looks like a CD with a pair of small brushes glue to it's surface. Cost about 10-12 at Staples. At the very least that might get you to the point where you can boot your Macbook from it's install disk.
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Old Jul 26th, 2011, 01:12 AM   #12
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Good Grief as Charlie Brown would say, and not many details provided by the recent Mac OP member, but it sounds like a case of throwing out the baby with the bath water!!

Maybe stick around for some good advice for your Mac problems.
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Old Jul 26th, 2011, 10:55 AM   #13
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But Granny, I don't mean to sound disrespectful, but you can't call any computer a lemon after 3-4 years!
I'd define a lemon as a machine that needs 3 or more service calls for major issues not caused by misuse. It certainly could happen over 3-4 years -- that's an average of one major repair a year, which really, really sucks if it happens to you.

It's probably not worth bothering in this case (from what we know, the machine doesn't have that kind of track records and has been out of warranty a couple of years at least), but if I had a recently out-of-warranty machine that had been in for major repairs several times I'd consider contacting Apple about it. Worst that can happen is they tell you you're SOL.
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Old Jul 26th, 2011, 01:10 PM   #14
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Wait, you wouldn't pay a professional $65/hour to look at it, but you just went out and bought a PC at the drop of a hat? Now I know PCs are cheap, but not that cheap.

Good luck with your files.
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Old Jul 26th, 2011, 01:37 PM   #15
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Still working on trying to reboot Mac and/or transfer files, thanks for suggestions.

And uh, yes PC's are inexpensive these days, I've found! Got a new Toshiba w. 620 G hard-drive, newest Windows OS, Microsoft Office installed, web-cam, everything I need. $299. Yup.

And have never had a PC crash or its optical drive die. Disappointed in Mac.
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Old Jul 26th, 2011, 01:55 PM   #16
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You realize that your alleged experience with PCs is not indicative of the vast, vast, vast majority of users, right? I've had Macs crash, parts fail, lots of stuff happen, but never had much downtime since I go to places like ehMac (and the Apple Store) to ask questions first. I'd also guess you have some 20-something neighbours or relatives who could troubleshoot possible software problems for you for free. Right now I have a disappearing hard drive file space problem but I'm not going to buy a virus-afflicted spyware-infused buggy PC instead.

As a lesson to others, get problems that occur under warranty fixed under warranty. Complaining years later is not useful, at best.

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Still working on trying to reboot Mac and/or transfer files, thanks for suggestions.

And uh, yes PC's are inexpensive these days, I've found! Got a new Toshiba w. 620 G hard-drive, newest Windows OS, Microsoft Office installed, web-cam, everything I need. $299. Yup.

And have never had a PC crash or its optical drive die. Disappointed in Mac.
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Old Jul 26th, 2011, 02:23 PM   #17
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And have never had a PC crash or its optical drive die. Disappointed in Mac.
Not gainsaying your experience, but the optical and hard drives in both Macs and PCs are made by the same third party companies (Seagate, Western Digital,Samsung, Toshiba, Panasonic, Sony, LG, etc) and have generally the same failure potential regardless of the brand of machine they are installed in (yes there are some variables around heat and cooling for example)
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Old Aug 2nd, 2011, 11:03 PM   #18
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Up-date: So the problem was the hard-drive crashed & died...the third one in three years. Thanks, Apple, for replacing the old disfunctional one with another disfunctional one. Lesson learned---stay away from MacIntosh forever!!!!
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Old Aug 2nd, 2011, 11:59 PM   #19
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I say it's too bad about your experience, with the optical drive failing once and the hard drive crashing three times now. I hope your future experience with pc's offers a greater enjoyment with many years free of hardware failure. I for one have had and seen (being everyone's I.T. go to guy) too many Windows issues to even accept a brand new pc other than to sell it to some poor Windows user. I have seen more repairs and upgrades needed to keep up with the crashes and blue screens in Windows, to ever want a pc ever again. Sorry if I'm incorrect, but I can't help to think that you may never have even had a mac and just decided to jump in here with your 5 posts to stir the pot.
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Old Aug 3rd, 2011, 12:07 AM   #20
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I can't help to think that you may never have even had a mac and just decided to jump in here with your 5 posts to stir the pot.
Agreed. No need to feed the trolls people. Move along, nothing to see here.

If this does happen to be a real post, and this person has indeed bought a PC "because it will never crash like the Mac does", karma will catch up eventually. We all have to learn the hard way sometimes.

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