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Old Jun 12th, 2011, 07:17 PM   #1
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A Printing Puzzel

I have an older iBook running 10.5.8 connected to an Epson Artisan 710 via USB.

Illustrator CS (11.0.2) recently stopped printing to the Epson, and I cannot find the cause. No new software recently, and Iíve printed to this printer from Illustrator in the past (although not in the last few months)

Sent a simple file, a line drawing (Black lines-no colours), nothing complex. Select Print, basic settings, Illustrator goes through the motions, sends file to printer, shows up in the printer queue, then vanishes - printer doesnít even budge.

Convert the same file to a PDF, open in Preview, prints fine. Open file in Photoshop, prints fine there also. Other apps (Pages, textedit,) print OK.

Re-installed Illustrator CS, removed and re-installed the Epson software/drivers (fresh download of latest versions), repaired permissions & repaired boot disk with Disk Utility, cleaned all the caches with Onyx, deleted preferences/Plist, varied print settings - no change

Printed the same file from my iMac (2010 i7, OSX 10.6.7) over my network to the Epson using Illustrator CS3 - no delays, no problem.

Finally, in desperation I downloaded and installed the latest Gutenprint (5.2.7?)
Installed on the iBook (slow install) - reset Epson to the new driver -
File prints fine.

So I do have a solution, but no answer as to what may have caused the problem.

Anyone have any idea of what else I could check?

Or should I just call it a day and move on.
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Old Jun 12th, 2011, 11:42 PM   #2
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I'd say congratulations on finding a solution and fix and "call it a day and move on." ;-)

Apple's10.5.8 includes many Gutenprint drivers by default and I guess something just needed updating.
Mac OS X 10.5: Included printer drivers

And Epson and others do as well and I'm surprised that their appropriate software that often includes the Gutenprint drivers didn't work.
Epson Artisan 710, Drivers & Downloads - Technical Support - Epson America, Inc.

I guess something burped and changed with your Illustrator CS (11.0.2) somehow.
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Old Jun 13th, 2011, 11:20 PM   #3
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@ pm-r
I expect you're right - it's printing OK now, so if it ain't broke I can't fix it.

Maybe is some secret Apple method of promoting an up-grade, ;-}
I'll have to check the price on a new MBP.

Thanks for your interest, Have a great day
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Old Jul 20th, 2011, 05:44 AM   #4
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Quote:
Originally Posted by jasckluis View Post
Wow! that's really a good thing to find the solution. Its really amazing. Thanks for sharing with us.

DVD Duplication | DVD Printing
I question the motives of anyone with just 1 post. Sorry if your post is genuine.
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Old Jul 20th, 2011, 06:49 AM   #5
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Originally Posted by mac_geek View Post
I question the motives of anyone with just 1 post. Sorry if your post is genuine.
I can't help but wonder too when a first-time poster already has an advert link in his sig...
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