Apple care box for Macbook Pro 13"? - ehMac.ca
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Old Apr 3rd, 2010, 02:00 PM   #1
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Apple care box for Macbook Pro 13"?

I got the Apple Care for my Macbook Pro when I got it last August. when I walk through Wal-Mart there is a box for the Apple Care for the iPods, so should I have gotten one with my Macbook Pro? All I have is an entry on the original receipt that says I have it when I got the computer.
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Old Apr 3rd, 2010, 02:08 PM   #2
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no, you wouldn't necessarily have gotten a box. i bought my imac direct from apple and got applecare as part of the purchase and it didn't come with any applecare box. afaik, the box just contains the apple contact info and the applecare registration number (for computers they used to add a techtool trouble shooting disc, but it's not much help anyway). i would check on apple's site though to make sure your applecare/warranty info is correct.
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Old Apr 3rd, 2010, 02:59 PM   #3
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If you get Applecare directly from Apple you're OK without the box - just make sure you keep the email.

However, if you buy Applecare elsewhere, especially on ebay, it's highly advisable to only buy from sellers who will ship you the complete package including the box because of the amount of fraud that is going on with just the registration numbers.
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Old Apr 3rd, 2010, 03:21 PM   #4
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Where is the web site where I could check this info? Or is there one?

I searched my email, and no email, when I got the computer it went to my co-workers email, to get the Student pricing and the free ipod. he would have forwarded it to me if he got anything regarding it.

So if I ever did have to make a claim on it, could I just take the receipt to the Apple store and get it fixed with that?
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Old Apr 3rd, 2010, 03:36 PM   #5
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Where is the web site where I could check this info? Or is there one?
right hand side of the webpage under "Self Service"
Right here...
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Old Apr 3rd, 2010, 06:22 PM   #6
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ok I found where it is, but it says I do not have a plan, so could I just call Apple and see if they will give me a number for one?
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Old Apr 3rd, 2010, 06:36 PM   #7
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Where did you buy the computer? If you bought it anywhere other than Apple online, you should have received an AppleCare box.
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Old Apr 3rd, 2010, 06:36 PM   #8
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If you bought Applecare for your MacBook Pro from Apple and have a receipt for it, by all means call Apple about it.
The key thing is to have it registered against you MacBook Pro serial number.
People at the Apple store just look up your serial number on their computer to see if you have warranty or Applecare, no need to bring in any paper work for that.
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Old Apr 3rd, 2010, 06:36 PM   #9
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ok I found where it is, but it says I do not have a plan, so could I just call Apple and see if they will give me a number for one?
You failed to register AppleCare. Registration codes not get applied by themselves. The AppleCare box you got with your MBP - find the enrolment number and register it. If you purchased AppleCare with your MBP from the Apple Store, and yet received the AppleCare box separately, it means it was not registered automatically by Apple as Apple does it now (auto-enrolment). It requires manual registration.
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Old Apr 3rd, 2010, 07:30 PM   #10
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Lars:
THe OP's concern is the fact that he did not get-does not have a box for his AppleCare, all he has is a receipt.

canada eh:
if there is an applecare registration code number on your receipt it needs to be registered with Apple.
Your friend, whom with which you gamed the system to get student discounts free ipod etc, might have this needed information.
Unless you can locate this applecare code number and get it on file with Apple before August, a year from when you purchased this system, you will be out of luck.
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