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-   -   Warning! Powerbook 15-inch Battery Poses Fire Risk (

monokitty Aug 19th, 2004 04:41 PM

Anyone else get this e-mail from Apple?


Dear Apple Customer:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC) and other
international safety authorities, Apple is voluntarily recalling certain lithium ion
rechargeable batteries that were sold worldwide from January 2004 through August 2004
for use with 15-inch PowerBook G4 (Aluminum) notebook computers. Apple has initiated an
exchange program and will provide you with a new replacement battery, free of charge.

Issue - The affected batteries could overheat, posing a fire hazard. Apple received four
reports of these batteries overheating. No injuries have been reported. Apple urges you
to stop using your battery and to order a replacement battery immediately. If you
continue to use your battery, do not leave it unattended and check for signs of

Product - The recalled batteries have the Model Number: A1045 and serial numbers that
begin with: HQ404, HQ405, HQ406, HQ407, or HQ408. Batteries with the affected serial
numbers contain cells that were manufactured by LG Chem, Ltd. of South Korea during the
last week of December 2003 only. The model and serial numbers are located on the label
on the bottom of the battery, and can be viewed by removing the battery from the
computer. The serial number is printed in black lettering beneath a barcode. The
battery is approximately 4.75-inches long by 3.25-inches wide by .75-inches high. The
label located on the bottom of the battery reads in part, "15-inch PowerBook G4
Rechargeable Battery" and "Model No: A1045."

No other PowerBook or iBook batteries are part of this recall.

What to do - To begin the battery exchange process, go to Apple's website at:

You will be asked for the serial number of your 15-inch PowerBook G4, the serial number
of your PowerBook battery and your shipping address. After serial number verification,
a new battery will be shipped to you free of charge. When you receive the replacement
battery, please use the same shipping envelope and included prepaid shipping label to
return the recalled battery to Apple. If you do not have access to the website listed
above, please call Apple at 1-800-263-3394 between 9:00 a.m. and 9:00 p.m., Eastern
time, seven days a week, for further assistance.

Thank you for your cooperation with this exchange program.

:eek: :confused:

We own a brand-new 15-inch Powerbook!

groovetube Aug 19th, 2004 05:09 PM

hmmm. and we'll wait to see if the other ones have any problems...


Eidetic Aug 20th, 2004 08:52 AM

here are the results of the problem:

Ohenri Aug 20th, 2004 09:29 AM


I feel for that owner.


vacuvox Aug 20th, 2004 10:14 AM

This is obviously the work of terrorists. They've infiltrated Asian factories and are turning our beloved consumer items into ticking time bombs! how brilliantly evil! ;)

Anyway thanks for the head's up! i checked my battery but it is not included in the recall. Hope my baby doesn't spontaneously combust one day! Just to be safe - maybe I will have it checked out by CSIS.

Macaholic Aug 20th, 2004 12:54 PM


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