My iMac is not recognizing my Samsung camcorder...HELP! - ehMac.ca
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Old Dec 15th, 2007, 10:44 AM   #1
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My iMac is not recognizing my Samsung camcorder...HELP!

I don't know what the problem is...APPLE says that iMac supports most tape-based camcorders, and says to just plug it in. I have done that, I have reset the camera and I have unplugged and plugged the firewire cable in a hundred times. I think the camera knows that its plugged somewhere because the screen is a little jumpy, but not too bad. The camera is only 2yrs old...and my iMac is brand new, with Tiger OS. What could be the problem?
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Old Dec 15th, 2007, 10:53 AM   #2
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Are you using Firewire? USB connections are generally not supported because they are often proprietary signals requiring drivers which are generally written for only PC while Firewire (or IEEE 1394) is a standard signal. Your camcorder should have come with one but if not, this is the one you need..

NCIX.com - Buy Generic Firewire Device Cable IEEE1394 A/B 5FT 6PINS/4PINS - 1394-AB-5.0-6/4PINS In Canada.

You plug the 4 pin side to your camcorder, 6 pin side to your Mac.
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Old Dec 15th, 2007, 10:58 AM   #3
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Originally Posted by dona83 View Post
Are you using Firewire? USB connections are generally not supported. Your camcorder should have come with one but if not, this is the one you need..

NCIX.com - Buy Generic Firewire Device Cable IEEE1394 A/B 5FT 6PINS/4PINS - 1394-AB-5.0-6/4PINS In Canada.

You plug the 4 pin side to your camcorder, 6 pin side to your Mac.
he is using FW.

Tdogg, did you set your camcorder for video out? there should be a setting on the camera to change where your video is output - ie. to the lcd or video out etc... it varies by camcorder. for my sony, i enter the menu and change the A/V to DV OUT.

double check that. it's common to not be set up that way.

Cheers,
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Old Dec 15th, 2007, 11:00 AM   #4
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Lol sorry I missed the firewire part. I'm dum and dummer.
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Old Dec 15th, 2007, 11:09 AM   #5
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SHE is using a firewire, and yes I have set the camera to PLAY mode, as there is no PC mode. This is what the apple website suggested. I have reset the camera, again how they suggested, checked the date etc. BUT NOTHING! The only thing I can think of is that its not in the correct format...but why? The sticker on the side of the camera says " MPEG-4" Movie clip....could this be in where the problem lies?

They also suggested that I might be able to connect to the USB and then after loading onto the computer, convert to a dvd project in iMovie, but that doesn't even work. I am able to retrieve photos from my camera (the camcorder is also a digital camera) but not the video. Is it possible that we have a faulty cable? Is that even possible? How would I know that?
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Old Dec 15th, 2007, 11:11 AM   #6
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You plug the 4 pin side to your camcorder, 6 pin side to your Mac.[/QUOTE]

I got a laugh outtta that by the way... I'm not blonde...
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Old Dec 15th, 2007, 11:27 AM   #7
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Originally Posted by tdogg View Post
SHE is using a firewire, and yes I have set the camera to PLAY mode, as there is no PC mode. This is what the apple website suggested. I have reset the camera, again how they suggested, checked the date etc. BUT NOTHING! The only thing I can think of is that its not in the correct format...but why? The sticker on the side of the camera says " MPEG-4" Movie clip....could this be in where the problem lies?

They also suggested that I might be able to connect to the USB and then after loading onto the computer, convert to a dvd project in iMovie, but that doesn't even work. I am able to retrieve photos from my camera (the camcorder is also a digital camera) but not the video. Is it possible that we have a faulty cable? Is that even possible? How would I know that?
ha...looks like i'm the dum and dummer one sorry Ms. TDogg.

what camera is it? make and model number? not to sound like smart aleck, but have you read the camera's instruction booklet? There should be a section detailing how to connect to a computer. i know you've got it set to Play, but i'm surprised there's no setting to change the a/v (audio/video) output settings.

let us know the camera and we'll take a peek at the manual in pdf.

Cheers
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Old Dec 15th, 2007, 11:35 AM   #8
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Its a Samsung SC-D6550

I have read the manual and the only thing that it says is that you need to connect the camera with a Firewire cable, and thats it. Says that it needs to have the IEEE 1394 add on to transmit the data, which, correct me if I'm wrong is the firewire port right?
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Old Dec 15th, 2007, 11:36 AM   #9
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You guys are awesome by the way! Thanks for helping poor little old me!
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Old Dec 15th, 2007, 11:50 AM   #10
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Its a Samsung SC-D6550

I have read the manual and the only thing that it says is that you need to connect the camera with a Firewire cable, and thats it. Says that it needs to have the IEEE 1394 add on to transmit the data, which, correct me if I'm wrong is the firewire port right?
you're probably right about the FW.

i dloaded the manual and skipped through it. what I was referring to is on page 36. it's the OSD...on screen display. switch it so it says to TV. try that.

that's the only other thing i can think of.
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