We brag about how intuitive the Mac interface is, but I wonder if it is really that intuitive or if we are just so used to it that we take it for granted.
My sister is having trouble with her iBook and someone here suggested that she try Firefox instead of Safari. I passed along that information and gave her the link to download Firefox. A short time later, she called me in tears. Firefox wouldn't stay where she put it and every time she started it up, she kept getting the CD box opening up.
It took several minutes to wade through her panic to discover what the problem was. I had told her that the download should unpack itself and all she would need to do was drag it to the applications folder. I wasn't specific enough.
She ended up with several disk images because she kept double clicking on the .dmg file and then she would double click on the Firefox icon while it was in the disk image instead of dragging it out of the disk image.
This bugs me. Why don't software distributors make their distros so that they clean up and dismount and throw away their garbage once they are downloaded? They can do it but they don't bother.
Most of them put read me files and other stuff in the disk image with no enclosing folder so if you want to keep it all together, you have to go and create a folder to keep it in before you move it. Some of the really obnoxious ones close all other Finder windows and open their own finder window with no toolbar or sidebar, just a glittery message to "drag this to the applications folder" - I would if I could find it you jerk!!
And while I'm on a rant, why hasn't Apple given Safari the ability to let us change the download location on the fly?? I might be downloading a research paper one minute and a game the next - what if I don't want them all downloaded into the same folder?
As you can tell, I'm not having a Mac friendly day, Margaret
Some of the really obnoxious ones close all other Finder windows and open their own finder window with no toolbar or sidebar, just a glittery message to "drag this to the applications folder" - I would if I could find it you jerk!!
That one bugs me too. Why do they do this? Seems like vanity, almost.
There's something to be said for installers, after all.
Same here! I was pulling my hair out trying to figure out how to use MSN Messenger (downloaded it) without having to mount a disk image. It drove me crazy for a week! I am a switcher, so I was not used to that sort of thing, and I was worried about dragging around applications (Windows machines are not very kind to moving around program files...) so I didn't know what to do.
Maybe the issue is with the instructor, and not the user or the OS. Just a thought.....
Now, Now - that's not nice!!
You're right though. I take it for granted and forget that it took me a while to figure it out when I first started using OS X.
PS: just so I could feel better, I fired up my Win XP computer and downloaded an app on it - not only can I not find the files that it downloaded, the new app started to run, and then wouldn't quit. I had to remove the battery from the laptop to shut it down. I feel a lot better about Macs again.
I'm not saying its bad that we have to drag them to the Applications folder (I like the extra control) but for first time users/switchers it would be nice if developers put a dialog box or something (like in Office for Mac) advising you to put whatever files in the applications folder. It is pretty obvious that you should do that, but a dialog box could help some users.
I think one thing that would clear things up. I have seen this in some disk images, is to have the finder bar on the left. Then there is a background image that points to the applications icon and says drag here to install. (I think Camino has this)
I find it bothersome when some disk images do not have the finder bar since I have to open another finder window.
I found when I started on MAC that installing from a disk image was very easy concept. It reminded me alot of Amiga's workbench.