Rogers High Speed-- any good? - ehMac.ca
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Old May 5th, 2005, 01:53 PM   #1
 
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Rogers High Speed-- any good?

I have HAD IT with Bell, and want to get them out of my life. Not that any big company is good, but I still need/want high speed. Who out there is using Rogers Cable Internet on their Mac? Any good stories? Horror stories? Am I making the biggest mistake of my life? Do tell.

It is tricky because Sympatico High Speed is the one Bell product that has always worked well for me (the only one).

Cheers,
Snubnose
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Old May 5th, 2005, 02:15 PM   #2
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why fix what's not broken?

If it works fine, just leave it alone. By switching, your just taking money from one crook and giving your money to another crook.

If they were forcing you to use their msn service, then I can understand, and I would switch too. But really who cares, stick with what works for you.

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Old May 5th, 2005, 02:16 PM   #3
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Don't get Rogers. Just don't.
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Old May 5th, 2005, 02:17 PM   #4
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Ive had mixed experiences with rogers. At times it has been fine but at others the connection has been extremely slow. Their tech support is a pain to deal with as well.

If you are set on switching from Bell, have you considered magma.ca? My house switched to them (from rogers) and we've been extremely pleased. The transfer rates are good (usually 200KB/s+, often 300-350) and there has been very little downtime. When we have had problems, the tech support staff has always been extremely helpful at tracking down the problem and they don't force you to go through a standard script before actually discussing the problem. We've switched to a business package but I think they have switched their residential packages to unlimited quota too (except on the very basic packages). if not, it's at least unlimited from midnight to 7am with a fairly generous (40GB/Month each way) during the day. Im sure some people would use more than that but it should be sufficient for most people. One other nice thing is that they allow servers, unlike rogers. It is nice to be able to ssh into my computer at home when I have forgotten some files. We actually had our service cut off by rogers when we tried to do that.

Last edited by TommyC; May 5th, 2005 at 03:15 PM.
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Old May 5th, 2005, 02:28 PM   #5
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I think Bell is the lesser of the two evils ... so maybe staying with the devil you know would be better, especially when you say Sympatico works for you
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Old May 5th, 2005, 02:46 PM   #6
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Quote:
Originally Posted by Snubnose
I have HAD IT with Bell, and want to get them out of my life. Not that any big company is good, but I still need/want high speed. Who out there is using Rogers Cable Internet on their Mac? Any good stories? Horror stories? Am I making the biggest mistake of my life? Do tell.

It is tricky because Sympatico High Speed is the one Bell product that has always worked well for me (the only one).

Cheers,
Snubnose
Hey Snubnose, why do you want to switch from Bell? I'm just curious because that's what I'm using too. I wanted to switch to a cheaper Bell DSL plan (DSL basic) but they have a stupid 2GB dl/ul cap which is no good for me. I'm looking for cheaper alternatives...
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Old May 5th, 2005, 03:12 PM   #7
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*Sheesh*

You guys need to get in a pc-frame of mind for this. Rogers and Bell and not the only kids on the block anymore. In Toronto I use Look and so far I've had no issues. Slightly cheaper then Bell, but the same service.

If your area doesn't have Look, just Google search for providers that offer dsl in your area. Whatever you choose, you'll be better off.
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Old May 5th, 2005, 03:28 PM   #8
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Quote:
Originally Posted by simon
I think Bell is the lesser of the two evils ... so maybe staying with the devil you know would be better, especially when you say Sympatico works for you
I'd have to refute that, I think Bell is the worse of the two evils. Bell steals more money than Rogers, in my opinion, and has worse service. A week to fix a phone, give me a break! How come Rogers can generally be there that day to fix a problem! I'll agree with you that they are both evils, though.
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Old May 5th, 2005, 03:31 PM   #9
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At Work we have DSL. We are getting our DSL from Sentex.net. The Service is great. However, our DSL connection has been down several times over the last few months. This isn't Sentex' fault but Bells. All DSL providers are using the Bell infrastructure.

At home I use Rogers. I have had 1 outage in 2 years. This was caused by a cable being cut when a Technician disconnected someone elses service.

Speed has been great. Always getting 250 - 300 KB/s on good sites. My neihbour has the 5 Mb modem and is getting even better download rates.
I am thinking of updating to the 5 Mb modem soon so I can get more upload. I am using a VoIP ATA box for phone ( No Bell at all at my house) But If I am uploading a lot on my Mac phone conversations tend to suffer a bit.
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Old May 5th, 2005, 03:43 PM   #10
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I have had Bell for 3 years and never realized that the speeds I should have been getting were not even close...so I complained and they did nothing!!!! I complained again and again nothing was done. They gave all sorts of ideas on what to do from unplugging all phones to not using a line extension...NOTHING worked!
then they told me that the switch hub for my area might be damaged. I said ok what are you going to do about.......NOTHING! was what they did

finally I told them cancel my subscription....I went to Rogers and have been happier than a PIG in S___T!

my rogers speeds are faster then bells even during peak hours!

so i'm happy with Rogers
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