UPS costs too much! - ehMac.ca
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Old Apr 18th, 2005, 03:40 PM   #1
 
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UPS costs too much!

Just a small rant about dishonourable business practices:

UPS charges brokerage fees that are so astronomical, I turned blue while talking to the guy on the phone....

my parcel from the states was $549

the brokerage fee is $151!!

that's what? 1/3 of the purchase price? on an item that is supposed to be duty-free (a computer)

not a happy camper....
James
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Old Apr 18th, 2005, 04:12 PM   #2
 
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Sadly that is par for the course although I suspect that part of your total was GST/PST no?

Regardless, always stipulate USPS if you can for X-border shipments, it is _much_ more reasonable. I've passed on some US online merchants who only offer UPS (or Fed Ex who're just as bad).
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Old Apr 18th, 2005, 04:19 PM   #3
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I lost a cell phone in the rental car while in Winnipeg a few weeks back...

The car company (located at the airport) sent it to me by UPS. Less than a pound: $32.
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Old Apr 18th, 2005, 04:47 PM   #4
 
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sorry about your expenses too, yet glad I'm not alone...
James
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Old Apr 18th, 2005, 04:52 PM   #5
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Quote:
Originally Posted by thejst
Just a small rant about dishonourable business practices:

UPS charges brokerage fees that are so astronomical, I turned blue while talking to the guy on the phone....

my parcel from the states was $549

the brokerage fee is $151!!

that's what? 1/3 of the purchase price? on an item that is supposed to be duty-free (a computer)

not a happy camper....
James
Yeah, I got a $200 item from the states on eBay that I thought was a steal.... with a $70 brokerage fee though, it wasn't.

USPS is slow but most of the time I don't care how slow. Some places only ship UPS though--must get a deal.

So, just another addition to the "you're not alone" folder.
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Old Apr 18th, 2005, 04:59 PM   #6
 
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I bought some iPod cleaner and paid $10 for it. I got a $35 brokerage charge for it.

Brian
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Old Apr 18th, 2005, 05:02 PM   #7
 
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Quote:
Originally Posted by briMac
I bought some iPod cleaner and paid $10 for it. I got a $35 brokerage charge for it.

Brian
LOL!

Glad I'm one of those types of people who learn from other people's mistakes/experiences!
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Old Apr 18th, 2005, 05:24 PM   #8
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Quote:
Originally Posted by briMac
I bought some iPod cleaner and paid $10 for it. I got a $35 brokerage charge for it.

Brian
That happened to me too, i bought some cables for my scooter on ebay, about $12 when all was done, I got charged $35 for brokerage from UPS, I was debating whether I should pick them up or tell UPS to keep it. But I just told the seller off in the end for not warning me he was gonna send it UPS.

"What can Brown do for you?"
First off you can pay me back some of your ridiculous brokerage fees!

vince
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Old Apr 18th, 2005, 05:34 PM   #9
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Sorry, dumb question, but what are brokerage fees anyway?
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Old Apr 18th, 2005, 05:45 PM   #10
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Brokerage is a handling fee charged by shippers/couriers to handle any of the customs clearances (duties, tariffs, taxes) when crossing the border. The do this on your behalf.

If you send things overnight, the brokerage is included in the shipping charges. Overnight costs significantly more but clears customs quicker and often items fall under the radar for collecting taxes etc. (this is because mostly documents and business material are sent overnight).

I mostly send everything to my friend in the U.S. unless it's worth less than C$20 then I have them send it via USPS. Importing stuff over myself by car is easier, cheaper and half the time I don't pay anything (waived through).

Here's a great thread from last September:
http://www.ehmac.ca/showthread.php?t=5800
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