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Old Jun 17th, 2015, 04:16 PM   #1
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Wow, Repair at no cost!!!!

Took my almost four year old 27 inch iMac in for repair yesterday. It looked like the video card was not functioning properly.

Got a call a few minutes ago. Yes, the video card was the problem. It was replaced. I asked what the cost would be. The answer was no cost. Apparently, the video card I had, had an extended warranty up to four years.

Wow!!!
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Old Jun 17th, 2015, 04:38 PM   #2
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The (Mid 2011) 27" 6970M 1GB/2GB GPU's only are covered if they are showing defects, yes.
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Old Jun 17th, 2015, 09:15 PM   #3
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Lucky. My 24" iMac, not so much.
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Old Jun 18th, 2015, 08:20 PM   #4
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I've had several "long off warranty" free repairs from Apple. They've always been very good to me when it comes to assessing if a given problem should not have happened -- when that has been the case, they just repaired (or even replaced) it for no charge.
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Old Jun 23rd, 2015, 07:38 AM   #5
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Quote:
Originally Posted by heavyall View Post
I've had several "long off warranty" free repairs from Apple. They've always been very good to me when it comes to assessing if a given problem should not have happened -- when that has been the case, they just repaired (or even replaced) it for no charge.
I think that I mentioned something to this effect as well. Over the yrs, I think they may have changed their stance ever so slightly, and loosened up their reigns to make the Mac ownership a more pleasurable one all around.

I've gone in there a few times in the last few yrs, and have seen some of the smallest charges - if any - for services rendered and parts.

I once went to have a power cord replaced - but decided to take my friend along when she mentioned that she wanted her mom's computer checked quickly.

We get there, and despite not having an appointment, he looks @ her computer. Since her's was under warranty, he was able to charge the power cord to her acct as a freebie. wow.

Another time, they gave me the extension to the same cord - free, whilst they were helping me w/ a data transfer - as I sat there for maybe 1hr.

At some point, I think they saw that w/ all the $ they make, these little events which may cost them next to nothing other than time, carry a long way for brand loyalty.

H!
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