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Old Mar 15th, 2013, 03:55 PM   #11
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Originally Posted by Dennis Nedry View Post
Well that's awesome.

I only filed, oh, 34 individual bug reports across the various betas. Not a single (easily repeatable, and not restricted to myself) bug was fixed. In fact, not a single bug report was even acknowledged.

But hey, apparently you can hold an iTunes gift card up to your webcam now and it sucks information off the back of the card or something. So woo! I hear they weren't even going to fix the Logic Pro bugs until the Logic guys landed up going down to the Core Audio department and literally pleading with them. Great to know Apple is certainly on top of things software wise.

-DN
You and me both. I've got more tickets that were "accepted" and never fixed than I can shake a stick at.
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Old Mar 15th, 2013, 04:59 PM   #12
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Just reading both your comments it seems rather pathetic on Apple's part and it must be most disheartening to you "testers". Why does Apple ignore such reports or "tickets"??

So I guess with that in mind, it seems that the latest Apple OS 10.8.3 is still actually just a publicly released bata version.
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Old Mar 15th, 2013, 05:50 PM   #13
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On a negative note, I downloaded 10.8.3 and my Epson printer (Artisan 837) lost wifi contact. Took me an hour to get it working again and it still isn't as good as it was.
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Old Mar 15th, 2013, 09:39 PM   #14
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Just reading both your comments it seems rather pathetic on Apple's part and it must be most disheartening to you "testers". Why does Apple ignore such reports or "tickets"??
Who knows ... it did get quite frustrating at times, enough that I threw in the towel on testing their pre-release stuff (but they let me keep the radarweb acct and I still report bugs sometimes).
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Old Mar 15th, 2013, 11:26 PM   #15
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Done and dusted. No huge differences.....
One nice thing is that it took care of a bug on the Retina MBP where a thin black vertical line would appear on some web pages in safari when using the intel GPU.
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Old Mar 15th, 2013, 11:34 PM   #16
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Just reading both your comments it seems rather pathetic on Apple's part and it must be most disheartening to you "testers". Why does Apple ignore such reports or "tickets"??
They can't fix 'em all...

For most software companies, if a bug is obscure, (very) difficult to reproduce, or has a sane workaround, it can be postponed and/or ignored.

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So I guess with that in mind, it seems that the latest Apple OS 10.8.3 is still actually just a publicly released bata version.
The same can be said for all software, not just Apple and not just OS X.
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Old Mar 15th, 2013, 11:35 PM   #17
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Just reading both your comments it seems rather pathetic on Apple's part and it must be most disheartening to you "testers". Why does Apple ignore such reports or "tickets"??

So I guess with that in mind, it seems that the latest Apple OS 10.8.3 is still actually just a publicly released bata version.
Keep in mind, that these "hundreds of tickets" are out of hundreds of thousands of open tickets. No OS will be bug free - ever. If you are going to label this release as a beta, then technically all OS releases in the past and future are beta, because there will always be bugs that affect someone.
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Old Mar 16th, 2013, 01:59 PM   #18
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They can't fix 'em all...

For most software companies, if a bug is obscure, (very) difficult to reproduce, or has a sane workaround, it can be postponed and/or ignored.

The same can be said for all software, not just Apple and not just OS X.
And in Apple's case even when there are absolutely clear steps to reproduce and it's 100% reproducible and it affects pretty much everyone it can be postponed and/or ignored too.

I think Apple has internal testing/bug reports that they take more seriously, but there are definitely some "executive decisions" going on about where to focus their energy on fixing things, and sadly I think they don't devote enough of their resources to that. They seem to be more interested in adding new features to upcoming OSes than they do fixing the ones that don't work right that have been long-standing issues.

Prime example? iCloud. It's still just as terrible as ever and has some massive issues, but now is also at the core of the whole UX, but ... it's buggy buggy buggy and I don't think we'll see any further "fixes" for it until the next full OS release in terms of addressing the real issues and shortcomings. That seems to be the direction Apple is heading with not only iOS but OSX and it's pretty sad to see. They seem to feel the need to keep holding things back in order to get people to buy the latest and greatest all the time, and it's pretty frustrating to the end user.
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Old Mar 17th, 2013, 02:17 AM   #19
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I'm surprised that none of the "complainers" (and our resident apple-basher) read the release notes. The 10.8.3 release corrects issues with Wi-Fi, with waking from sleep, with graphics cards (I'm particularly noticing this latter point on my 2009 MBP with NVIDIA 9400M) and much more. In particular, the update actually MENTIONS that it fixes the stuttering audio markw talked about, Logic Pro plugin issues, the "file:///" bug, updates Xprotect and closes several security issues, updates the Windows 7 drivers for Boot Camp and adds Windows 8 drivers for some models, addresses a Contacts printing issue, a Messages bug, a Desktop Picture bug, increases reliability with Exchange servers, fixes two issues with Active Directory, Notes now works better with IMAP servers, slideshows can draw from subfolders, a bug with link aggregation was squashed and Xsan support improved, as well as battery life.

This doesn't even include the improvements in Safari or Xcode or the included Security Update.

So I guess they DO read at least some of those bug reports after all ...
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Old Mar 17th, 2013, 03:57 AM   #20
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No one said they didn't read ANY of the bug reports chas_m ... just that they just choose to ignore most of them. If there weren't any fixes it wouldn't have been much an update ...
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