A number of customers who recently bought a Mac and are looking to upgrade to Mountain Lion through Apple's OS X Up-to-Date program have been met with error messages telling them their redemption code has already been used.
A number of AppleInsider readers have reached out to express their frustration over the issue. In addition, numerous growing threads on the Apple Support Communities forums also document the problems.
Users are able to receive a redemption code from Mountain Lion through Apple's Up-to-Date program, but attempts to redeem it on the Mac App Store are met with the error: "This code has already been used. Each code may only be used once."
The issue is affecting users from all over the world, with users on Apple's site posting from the U.S., the U.K., Turkey, Australia, China and more.
It's currently unknown whether the error message is simply related to the influx of traffic on Apple's servers with users looking to download Mountain Lion, or whether incorrect codes were in fact sent out to customers.
I called Apple and spoke to one of the densest sounding people I've ever spoke to. He first recommended I buy it from the App store. He then said, "It's taking awhile for codes to get out". Told him my problem was I already had a code, it says that it was used. He then explained to me, that I could only use it on one computer, and didn't believe me that I used it once. He also said he couldn't find my serial number which I had to read to him 4 times.
Bummed... I want to play. While $20 is not a lot, I'm certainly not going to pay $20 when I'm entitled to a free copy.
Guess you missed my posts on it earlier In the same boat. I needed another license for work so bought one anyways, though running it on a test machine to make sure apple does not mess up my xerox printers... again.
“If you are neutral in situations of injustice, you have chosen the side of the oppressor. If an elephant has its foot on the tail of a mouse and you say that you are neutral, the mouse will not appreciate your neutrality.” Bishop Desmond Tutu
Has anyone tried using Safari 6? It's Available For Lion Users To Via Software Update & Available By Default In Mountain Lion.
I can say that Safari 6 is a great improvement over past versions of Safari. In addition, it has a universal search/URL bar which is one of the best features. Also, it seems to be fairly speedy with a bit of page rendering issues here and there, but nothing a refresh cant fix. Overall, with more updates to Safari 6 (bug fixes, etc), it could become my default browser without using any other browsers.
Well. That was way easy. Not bad at all for day one download. My main interest was Notifications, and it's exactly what I hoped it would be. Works in any Lion desktop, which is very cool indeed. None of the reviews mentioned that, although it's logical.