1 Get your facts together
2 Write a letter to the office of the president (email)
3 Phone the office of the President (document all names, times, etc.)
4 Write the CRTC
5 There is a telecom complaints dept. - google it
You will win your dispute if your facts are correct. Bell will always relent.
If what you suggest would work, I'd be all for it. But the original poster did seem to be asking for a change of plan, and so loses out. That's the rule of the corporations. They want our money and they set up the rules so they can grab it.
The original poster--me--is not asking for a new plan.
I just want to fully use the one I signed up for.
I remember this Bell promotion, I considered it myself when I was thinking of moving our phones from Fido. The data plan was $30 with the option to add sharing to it for $10 extra per month. Here is the text of the promotion I have saved from the time:
"iPhone 4 Promotion Details–Including iPad Offer:
-From July 30 to September 30th get 6GB of data for only $30 per month with unlimited Wi-Fi in over 750 locations including all Starbucks in Canada.
- Have an iPad too? For an additional $10 per month, you can share the data between both your iPhone 4 and iPad."
I agree the billing naming is misleading, but, It is meant to indicate that the particular data plan in question could be shared, not that it DOES sharing.
Subsequently, to add sharing outside of the promotional window is a change of plan.
It sounds like that's what you have right there. If you stick with your current plan your rate won't change, if you add in the ipad they should be charging you the $30 plus whatever the current rate is for data sharing. That's how any contract works. If you got some sort of deal that your $30 includes the ipad too then you should either call back or go into a bell store and talk to them about it. At the most they should only be charging sort of 1 time fee and that's it.