Hey guys, I've lurked for a while, but now I'm ready to post with a bit of advice!
Okay, I'm guessing a few of you have picked up your phones with Bell, and with that tasty iPhone 4 right around the corner, you're probably ready for some sneaky way out of that dastardly contract and its early termination fees, right?
Okay, here's my tip:
Bell is raising the late payment interest rate from %2 to %3 this month. But, on that evil little contract, you and Bell agreed on %2!
Hello double edged sword, good to see you >
So, what I did was call Bell customer service, mumble jibberish until I was transfered to an agent, told him I had inquired about the late payment interest, I was transferred to someone on mobility. Then I was told, yes, the rate was going up a percent, and what followed basically went like this:
Me: Oh, so you are saying I'm being affected by this?
Bell: Yes, everyone is subject to the change.
Me: Well, I never signed to this on my contract, you guys are breaking our TWO WAY agreement!
Bell: Well I'm sorry sir, Blah blah offer blah blah jargon, blah blah...
Me: Nonetheless, I never agreed, the contract is void, you broke it, no early termination fee!
Bell: A$$hole (Or something similar)
Metaphorical clicking of a button, imagine a sound of paper ripping
Bell: Okay, you are officially free of service, we're sorry for your inconvenience
Me: *Jumps of joy*
And bam, I am now sitting here with a bum HTC Diamond (Don't judge me :P) and eagerly awaiting to hop over to Telus and get my iPhone 4
If you guys have any questions, feel free to ask!
P.S: It not really as easy as I said in my 'transcript', but just stay strong on the fact that they broke your contract, and you'll get your way! Good luck!