Should Apple and Rogers give up on cheap Canadians with the iPhone? - ehMac.ca
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Old Aug 26th, 2008, 09:44 PM   #1
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Should Apple and Rogers give up on cheap Canadians with the iPhone?

I never thought that such a device from Apple would create so many problems right from the very beginning.

So many Canadians wanted the iPhone to come to Canada via a wireless carrier. My question is why? Why even bother? Look at this place and the hundreds of posts with regards to price, cost, blocking data, wanting to buy the iPhone but not pay for the device or its uses etc... I now see why RIM went after the Enterprise sector first before going main stream and developing for consumers. They knew that the market was not ready for the general consumer with a budget of a teenager.

Lets look at RIM and its Blackberry devices in the beginning. The Blackberry was a device for push E-mail for the corporate world as its main function, along with a few other things. If you wanted a Blackberry, you had to pay for the service, no question asked. Otherwise, you would have had a paperweight . Then RIM designed the Blackberry to be a cell phone with push E-mail for the corporate world along with a few other things. RIM still pushed forward to the enterprise world up until I would say maybe 2 years ago. All of a sudden, younger people were buying RIM devices to use as a cell phone, internet device, E-mail etc... RIM saw this and developed newer Blackberry's for these consumers.

Apple wanted to get into this market as well, the all in one device. What they didn't count on, were those people who were PAY AS YOU GO customers who want to get their feet wet, but not pay anything for it by using an iPhone. I'm sorry, but you are not the market for this phone. You are obviously on PAY AS YOU GO, due to either:

1. You don't have the need to talk too much
2. You definitely DO NOT USE data, surf the web, send E-mail or chat on your phone
3. Your income or budget doesn't allow you to spend any more then PAY AS YOU GO customer rates

How many RIM customers have purchased a Blackberry in the past and the first thing they did was, call up the wireless carrier and tried to cancel the push E-mail service and all other data service? Do you see how that wouldn't happen as that's what the device was built for?

The point is, there are far too many people, that want an iPhone, but don't quite understand if they actually fit into the market of owning one.

The iPhone was made for the purpose of using data over 3G, Edge and Wifi. That's what it was designed to do right from the beginning. Just like RIM's devices were designed for data as well. Although for some reason, I can't find too many articles about RIM customers trying to CANCEL their data plans and just use the device without data? Maybe someone here can find a few articles for me?

Is the iPhone for you? Do you want:

1. To receive and send E-mail whenever you want? How about push E-mail?

2. To surf the internet for information using Safari at any given time?

3. To use Google Maps and GPS?

4. To use instant messenger apps to chat back and forth?

5. To receive and make phone calls?

6. To do business in an enterprise environment?

7. To have fun with an all in one mobile device?

If you answered YES to one of the above, then you should pay for the service. Why? It costs money to provide the data for the above services.

Apple did not design the iPhone to run on Wifi as its main source of data transfer. In fact, I look at it as an added bonus for most users.

This sort of device is new to us Canadians, It is new to Rogers. Rogers reps are still all over the board trying to deal with situations. We don't live in a perfect world, mistakes happen and at the end of the day, majority of them get fixed.

I think the average Canadian consumer needs to stop and think first, if they actually NEED an iPhone, or is it that they WANT an iPhone instead. If it is because they want an iPhone, then they are probably not the targeted market that Apple or Rogers sees spending what it costs for the technology.

I am constantly coming across posts from Canadians who are on a PAY AS YOU GO phone spending maybe $10 a month in total. Now they want to spend the money to get the iPhone, but still want to PAY $10/month for voice only and NO DATA. Why would anyone do this? You are not the target audience. It's obvious by your needs to begin with. It's kind of like the same person owning a K-Car and walking into a Ferrari dealership and asking if they could pay the same for the Ferrari as they paid for their K-Car because they WANT a Ferrari.

I think Rogers should do what they did with their Blackberry's and make it mandatory that you PAY for a data plan when getting an Apple iPhone. This would fix a lot of headaches, not just for the consumer but also for Rogers. I don't recall hearing about thousands of pissed off Canadian consumers when RIM implemented that method with the carriers years ago and still does today.

I want to see positive threads about the iPhone in this community, but all I keep reading about is a lot of negative topics. Who knew the iPhone would create such negative response from Canadians eh?
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Old Aug 26th, 2008, 09:59 PM   #2
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I do agree with you in many ways. The difference is though that the iPhone is an iPod with a phone. For a lot of people, including me!, that is all I want. I have my stupid work blackberry attatched to my hip and I am always in downtown Toronto or airports where there is constantly wifi so I do not need anything else really.

The difference between a blackberry and an iPhone is that a blackberry is for 100% designed for business. It works very well and very well supported with microsoft exchange servers but is sort of a pain to get the push to go with gmail or hotmail or whatever.

I could go on but someone under 20 with a blackberry looks like an idiot. An iPhone not so much. They are just trying to minimalize by having the phone and the iPod in one. It works. Not everyone wants to be able to locate the nearest cheese burger joint at any given time you know....
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Old Aug 26th, 2008, 10:14 PM   #3
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Quite a rant...but flawed.

You do not have any right in suggesting what people should or need to do with their iPhone. If they want to use it as an internet device, fine. If they want to use it strictly as a phone, it their choice.

Ever wonder why it's called an iPHONE? Why do all iPhone ads end with someone answering a call? Because it's a phone.

Canadians, by and large are more frugal and sensible with their money. But that's probably due to the lack of choice and competition in the cell phone arena. From high internet rates, to bogus activation fees and long 3 year contracts, can you blame us?
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Old Aug 26th, 2008, 10:16 PM   #4
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Honestly it is not even the price that scares me away from the iPhone it is the 3 year contract with Rogers. Why would I do that when I can walk over to Koodo and never sign a contract?
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Old Aug 26th, 2008, 10:16 PM   #5
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Actually you can use a BlackBerry without data...at least with some carriers. The one i'm on has a $15 unlimited email plan which works great for me as data isn't useful to me on my Pearl as the screen's too small to use as a web browser and the GPS isn't enabled for GoogleMaps. That said the day my contract expires I'm getting an iPhone and a 6Gig data plan
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Old Aug 26th, 2008, 10:19 PM   #6
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I glad you were part of the obviously narrow minded committee that decided the appropriate uses of an iPhone.

Just like the guy at Carbon that told my friend a Time Capsule was not be used as a wireless network drive for songs. It is to be used for Time Machine backups.

Personal computers were not made to do desktop publishing, movie editing or audio engineering. The internet was not created for viewing motion pictures or stills, buying and selling, voice, teleconferencing, games or pouring a virtual beer down your throat.

Tech always has more uses beyond what was envisioned.

Personally I usually turn Wi-fi off as either I'm a noob or the phone/apps are poorly designed.

I didn't need an iPhone, I didn't really want an iPhone.
I probably should have bought an Instinct and still had the ability to have my Bell landline no answer transfer to my cell and then to my landline voice mail but I know this platform is a game changer.

I need to be an insider for business reasons.

I'm already bored with it, sometimes frustrated with it, but I'll keep using it. My geek non iPhone owning friends are already giving me the same looks and sighs that I received when I first got a cell phone decades ago. The friends back then pooh poohed the idea they would ever get a cell and rejected my declaration that one day almost everyone would have a cell.

I've only made two calls from it.
I don't even know my temp number yet.
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Old Aug 26th, 2008, 10:19 PM   #7
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Quote:
Originally Posted by Andrew Pratt View Post
That said the day my contract expires I'm getting an iPhone and a 6Gig data plan
Hope either your contract is up by the end of this month or Rogers chooses to extend the 6GB promo. The $100 non-promotional price isn't all that attractive. Here's hoping they come up with some different pricing once September rolls around.
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Old Aug 26th, 2008, 10:25 PM   #8
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Well, a lot of the negative posts are justified.

Aside from people complaining about bogus bill fees, etc.. there are legitimate issues, and they're not just coming from us Canadians.

- Build quality
- defective 3G (I had one, so yes it is real)
- super buggy OS

These are Apple's problems, not ours. It has nothing to do with us being cheap, or picky, or whatever... we waited for the iPhone, it got here, and it brought a whole range of problems with it.

Admittedly, my latest one is the best of the batch I've had, but the OS still needs a lot of work. And quality control issues persist.
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Old Aug 26th, 2008, 10:27 PM   #9
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wow, way to miss one of the most obvious reasons for buying an iPhone:

Phone + iPod = one device to carry around.

Granted it also does a lot more, movie viewer, game play, email, web surfing (whether 3G or wifi) and photo album viewer.

You DONT need a data plan! It's more of a I WANT a data plan, because I need to surf NOW!

I have this phone without a data plan and my data turned off from Rogers, and I'm very happy with my set up. I'm sure a lot of people feel the same as I do.
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Old Aug 26th, 2008, 10:40 PM   #10
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Excellent post.

Quote:
Originally Posted by Malco View Post
I glad you were part of the obviously narrow minded committee that decided the appropriate uses of an iPhone.

Just like the guy at Carbon that told my friend a Time Capsule was not be used as a wireless network drive for songs. It is to be used for Time Machine backups.

Personal computers were not made to do desktop publishing, movie editing or audio engineering. The internet was not created for viewing motion pictures or stills, buying and selling, voice, teleconferencing, games or pouring a virtual beer down your throat.

Tech always has more uses beyond what was envisioned.

Personally I usually turn Wi-fi off as either I'm a noob or the phone/apps are poorly designed.

I didn't need an iPhone, I didn't really want an iPhone.
I probably should have bought an Instinct and still had the ability to have my Bell landline no answer transfer to my cell and then to my landline voice mail but I know this platform is a game changer.

I need to be an insider for business reasons.

I'm already bored with it, sometimes frustrated with it, but I'll keep using it. My geek non iPhone owning friends are already giving me the same looks and sighs that I received when I first got a cell phone decades ago. The friends back then pooh poohed the idea they would ever get a cell and rejected my declaration that one day almost everyone would have a cell.

I've only made two calls from it.
I don't even know my temp number yet.
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