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Old Jul 25th, 2018, 05:22 PM   #1
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iTunes Access Issue

Am attempting to log into my iTunes account and am getting this message box:

"You do not have enough access privileges for this operation". When I click the "Okay" button it dissappears. I then go to account signin and enter my Apple ID and Password and then get this "This action could not be completed. Try again". Any ideas on what is going on, thanks for any help.

iTunes Ver is 12.8.0.150
El Capitan 10.11.6

Ignore the attachments they are wacked out.
Attached Images
File Type: jpg iTunes Access.jpg (18.5 KB, 27 views)
File Type: jpg Untitled.jpg (19.3 KB, 25 views)

Last edited by newfoundlander61; Jul 25th, 2018 at 06:02 PM.
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Old Jul 25th, 2018, 05:59 PM   #2
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Any ideas on what is going on, thanks for any help.
You should get some options as to the problem(s) like forgot password etc., otherwise call Apple Tech Customer Support by phone.


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Old Jul 26th, 2018, 04:49 AM   #3
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Old Jul 26th, 2018, 07:11 AM   #4
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I tried the permissions suggest made in the link for the folders but not luck, thanks for the suggestion. Will likely have to call apple support canada and see what they can do.
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